About The Position

The Operations Manager oversees the daily operations and maintenance activities of water and wastewater plants. The role leads and manages a team of operators, ensures procedures and regulatory requirements are followed, coordinates with account managers and maintenance staff, and manages equipment and operational budgets. The manager reviews operational performance, prepares monthly reports, and implements continuous improvements.

Requirements

  • Bachelor of Arts or Bachelor of Science degree in a related field.
  • Five to seven years of water/wastewater experience.
  • Two years of previous supervisory experience.
  • Valid driver's license.
  • Water/wastewater operator's license specific to the state and site requirements.
  • Advanced proficiency with Microsoft Office applications and the internet.
  • Ability to use basic office equipment and phone systems.
  • Working knowledge of OSHA requirements, DOT regulations, and utility standard operating procedures.
  • Proficiency completing regulatory documentation, reports, and correspondence.
  • Clear and professional communication; ability to collaborate, maintain composure in challenging situations, and contribute to a positive customer experience.
  • Attention to detail, ability to identify and solve complex issues, and ability to develop innovative solutions.
  • Ability to delegate, prioritize, and manage others' work; balance competing priorities and deadlines; deliver effective feedback; and manage cost, quality, and expedience.
  • Ability to motivate, train, coach, and mentor others; take accountability; champion change; and seek leadership and development opportunities.
  • Ability to frequently lift 50–60 pounds, move large equipment and tools, access confined spaces, and continuously walk and climb stairs and ladders.

Nice To Haves

  • Commercial Driver's License (CDL).

Responsibilities

  • Lead operator personnel management, including hiring, onboarding, performance management, salary changes, promotions, training and development, transfers, and terminations.
  • Monitor and review staff work and coach employees on needed improvements.
  • Ensure standard operating procedures are followed and DOT, OSHA, and other requirements are met.
  • Communicate weekly with account managers about ongoing operations.
  • Conduct site visits and coordinate with the maintenance group regarding maintenance and repairs.
  • Manage maintenance of trucks and equipment, including capital budgeting.
  • Create and manage the operational budget.
  • Prepare monthly operations reports.
  • Assess operational performance and implement continuous improvements.
  • Perform other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service