Wastewater Treatment Operations Manager

Inframark•Suwanee, GA

About The Position

The Operations Manager oversees the daily operations and maintenance activities of wastewater plants. The role leads a team of operators, manages personnel and operational performance, ensures procedures and regulatory requirements are followed, coordinates with account managers and maintenance teams, and oversees equipment, budgets, reporting, and continuous improvement.

Requirements

Bachelor of Arts or Bachelor of Science in a related field.
Five to seven years of wastewater experience.
Two years of previous supervisory experience.
Valid driver’s license.
Wastewater Operator’s License meeting state- and site-specific requirements.
Advanced proficiency with Microsoft Office applications and the internet.
Ability to use basic office equipment and phone systems.
Working knowledge of OSHA requirements, DOT regulations, and utility SOPs.
Proficiency completing regulatory documentation, reports, and correspondence.
Clear and professional communication; ability to contribute to a positive customer experience, remain composed in challenging situations, collaborate, seek constructive feedback, promote diversity, respect, and accountability, and engage in productive discussion.
Attention to detail; ability to identify and solve complex issues, assess problems and opportunities from a big-picture perspective, and develop innovative solutions.
Ability to follow company policies and SOPs, delegate and prioritize work, manage competing priorities and deadlines, provide effective feedback, and manage cost, quality, and expedience.
Ability to motivate and empower others, act in accordance with company vision, mission, and values, take accountability, accept additional assignments, pursue leadership and development opportunities, train, coach, and mentor others, and champion change.
Ability to frequently lift 50–60 pounds, move large equipment and tools, access confined spaces, and continuously walk and climb stairs and ladders.

Nice To Haves

Commercial Driver’s License (CDL)

Responsibilities

Lead operators in hiring, orientation and onboarding, performance management, salary changes, promotions, training and development, transfers, and terminations.
Monitor and review staff work and coach employees on appropriate improvements.
Ensure standard operating procedures are followed and DOT, OSHA, and other requirements are met.
Communicate weekly with account managers about ongoing operations.
Conduct site visits and communicate with the maintenance group about maintenance and repairs.
Manage maintenance of trucks and equipment, including capital budgeting.
Create and manage the operational budget.
Create monthly operations reports.
Assess operational performance and implement continuous improvements.
Perform other duties as assigned.