Wastewater Treatment Operations Supervisor

City of Kingman•City of Kingman, AZ

2d•Onsite

About The Position

The City of Kingman is seeking a technical, results-oriented leader to provide oversight and operational direction for its Wastewater Division. Under the general direction of the Utilities Manager, this position manages daily wastewater treatment and collection system operations, laboratory activities, pretreatment and environmental compliance, maintenance coordination, process control, and asset priorities. The supervisor helps ensure public safety, environmental protection, regulatory compliance, and reliable wastewater services for the community. The role supervises and develops staff, establishes operational priorities, coordinates personnel and resources, enforces safety procedures, and supports emergency response, including on-call and after-hours operations. It also coordinates maintenance, monitoring, sampling, testing, inspections, records, and regulatory reporting; identifies infrastructure and capital improvement needs; develops proposed operating budget needs and monitors expenditures; and provides operational guidance to the Utilities Manager and other stakeholders. The position may require work early mornings, evenings, nights, holidays, or weekends as operational needs require. It may also involve attending work-related meetings, serving on committees, and performing special assignments. The City has more than 400 full- and part-time employees across 30 divisions and serves more than 30,000 residents.

Requirements

At least three years of project management experience directly involving water or wastewater infrastructure.
At least three years of experience supporting water or wastewater plant operations.
Current Arizona Grade 3 Wastewater Treatment Operator certification at hire, or an equivalent out-of-state certification eligible for Arizona certification through ADEQ reciprocity.
Obtain Arizona Grade 4 Wastewater Treatment Operator certification within one year of hire.
Current Arizona Grade 2 Wastewater Collection System Operator certification at hire, or an equivalent out-of-state certification eligible for Arizona certification through ADEQ reciprocity.
Obtain Arizona Grade 3 Wastewater Collection System Operator certification within one year of hire.
Obtain and maintain all required Arizona operator certifications in accordance with ADEQ requirements; out-of-state equivalency and reciprocity are subject to ADEQ approval.
Possess a valid Arizona Driver License or be able to obtain one within the timeframe established by the City.
Depending on assignment, participate in and obtain NIMS training certifications; other specialized licenses, endorsements, or certifications may also be required.
Thorough knowledge of wastewater treatment, collection systems, reclaimed water systems, wastewater operations, applicable laws and regulations, permits, laboratory activities, and employee safety requirements.
Knowledge of wastewater treatment processes and process-control principles, including the ability to interpret operational and laboratory data, identify abnormal conditions, troubleshoot problems, and direct responses.
Knowledge of effective supervision, work assignment, employee development, performance management, training, and project coordination.
Skills in supervising, training, evaluating, motivating, and holding employees accountable; planning and coordinating operational work; making timely decisions; coordinating resources; preparing work plans, budget needs, reports, and records; and identifying and communicating operational and asset needs.
Ability to interpret permits, regulations, laboratory results, technical information, plans, specifications, operational data, and written procedures.
Ability to prepare and maintain accurate, clear, concise, and timely operational, personnel, safety, maintenance, and regulatory records and reports.
Ability to communicate effectively verbally and in writing and establish effective working relationships with employees, management, City departments, regulatory agencies, laboratories, consultants, contractors, vendors, and the public.
Ability to use computers and applicable word-processing, spreadsheet, scheduling, asset-management, database, and departmental software.
Ability to troubleshoot operational and equipment problems, coordinate corrective actions, and work independently and as part of a team while maintaining appropriate communication with the Utilities Manager.

Nice To Haves

Lead or supervisory experience is preferred.
Equivalent combinations of education, experience, and training that provide the knowledge, skills, and abilities necessary to perform the work may be considered.

Responsibilities

Plan, schedule, assign, coordinate, and supervise wastewater treatment, collection system, maintenance, laboratory, pretreatment, environmental compliance, and related operational activities.
Establish daily and short-term work priorities based on operational conditions, regulations, staffing, resources, equipment condition, safety, and direction from the Utilities Manager.
Monitor wastewater treatment and collection system operations and ensure facilities and equipment are operated and maintained safely, efficiently, and in accordance with permits, regulations, procedures, and industry practices.
Review operational and laboratory data, evaluate treatment performance, identify abnormal conditions or trends, and direct process-control adjustments.
Direct initial responses to emergencies, alarms, equipment failures, collection system incidents, treatment-process upsets, and other unusual conditions; coordinate resources and escalate significant events as required.
Participate in and provide supervisory support for on-call and after-hours wastewater operations, including responding to emergencies outside normal working hours when required.
Train, supervise, direct, and develop staff; assign work, establish expectations, prepare schedules, coach employees, evaluate performance, address routine personnel issues, maintain supervisory documentation, and participate in hiring and selection.
Identify training needs and coordinate cross-training and knowledge transfer to maintain operational coverage and staff competency.
Promote and enforce safe work practices, standard operating procedures, personal protective equipment use, and corrective action for unsafe conditions.
Develop, maintain, implement, and review standard operating procedures, forms, logs, checklists, and other operational documentation.
Coordinate utility-location activities before excavation and ensure employees understand applicable utility locations and safety requirements.
Coordinate preventive and corrective maintenance, identify equipment and infrastructure deficiencies, set priorities, and coordinate employees, contractors, vendors, equipment, and materials.
Ensure operational monitoring, sampling, laboratory testing, inspections, documentation, recordkeeping, and regulatory reporting are completed accurately and on time; identify and escalate potential violations or significant regulatory concerns.
Supervise assigned pretreatment and environmental compliance staff and ensure program activities, monitoring, inspections, sampling, documentation, reporting, and compliance tracking are completed accurately and on time.
Schedule and coordinate laboratory functions needed to support wastewater operations and regulatory compliance.
Identify equipment replacement, infrastructure, maintenance, and capital improvement needs and provide recommendations to the Utilities Manager.
Resolve operational problems and staffing, equipment, or regulatory issues within assigned authority and escalate matters requiring additional authority, resources, funding, or management direction.
Develop the Wastewater Division's proposed operating budget and monitor expenditures, identifying significant budget needs or variances to the Utilities Manager.
Ensure necessary materials, chemicals, supplies, equipment, and replacement parts are available and initiate purchases within assigned authority and City purchasing requirements.
Maintain appropriate personnel, equipment, supply, maintenance, operational, safety, and regulatory compliance records.
Monitor changes in laws, regulations, permits, operational requirements, and technology; recommend and implement approved operational changes.
Provide technical and operational input to the Utilities Manager, Engineering staff, consultants, contractors, regulatory agencies, laboratories, and other City departments; assist with wastewater projects, construction, equipment purchases, bids, inspections, startup, and implementation as assigned.
Respond to wastewater-related complaints and service issues, investigate conditions, document findings, communicate relevant information, and elevate potential claims or liability matters through the appropriate City process.
Monitor operational performance, work completion, maintenance, compliance, employee performance, and other assigned measures, and provide updates to the Utilities Manager.
Work variable hours and attend meetings, serve on committees, and perform special assignments or other duties as assigned by the Utilities Manager.