Water Damage Specialist - Basic

BELFOR Franchise Group•Harahan, LA

About The Position

This position provides operational support for client mitigation efforts. The specialist performs tasks related to water pumping and extraction and mold removal, and uses specialized equipment under supervision. It is level 2 in BELFOR’s progressive Water Damage itinerary. The role requires following team-leader instructions, observing chemical safety protocols, maintaining vehicles and equipment, protecting clients’ property, and delivering customer service while meeting deadlines. Travel, night work, and weekend work may be requested periodically.

Requirements

Ability to perform water pumping and extraction.
Ability to perform mold remediation.
Ability to move and reset contents.
Ability to set up drying equipment.
Ability to apply antimicrobials as appropriate.
Ability to inspect vehicle safety and maintenance and keep vehicles clean and serviceable.
Ability to construct polyethylene enclosures and remove and dispose of debris.
Ability to maintain equipment used in daily tasks.
Ability to identify products and consumables and understand their use and disposal requirements, with training.
Knowledge of various pump systems.
Eligibility to operate a motor vehicle under BELFOR’s vehicle policy.
Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
English literacy and fluency.
Ability to use mobile devices to collect data and time.

Responsibilities

Receive and follow instructions from the team leader.
Understand and follow MSDS protocols for chemical products used during mitigation.
Inspect vehicle safety and maintenance daily and keep vehicles clean and in serviceable condition.
Demonstrate attention to detail and mastery of BELFOR’s Book of Damage Caused by Water.
Under supervision, use mitigation tools and equipment, including scrapers and rinse rods, weighted trawls and extractors, water extractors, portable extraction units, and appropriate legal discharge and drainage systems.
Under supervision, construct appropriate containment systems using suitable calculations and equipment, including negative air systems and HEPA vacuums.
Use cleaning and disinfecting solutions appropriately and remove debris from confined areas.
Use appropriate lifting techniques and moving aids, and protect clients’ personal belongings.
Under supervision, remove vapor barriers; remove and label recoverable cuttings; make airflow holes; install Injectidry, Directed-In, and Octi-Dry systems; and use penetrating and non-penetrating meters.
Follow BELFOR standards to safeguard other people’s property.
Apply customer-service principles and practices.
Work within time constraints and meet specific deadlines.
Travel and work at night or on weekends when requested periodically.
Report time worked and equipment and consumables used accurately and promptly.
Attend BELFOR-sponsored operations and required safety training.
Perform water pumping and extraction, mold remediation, contents moving and resetting, drying-equipment setup, and antimicrobial applications as appropriate.
Inspect and maintain vehicles and equipment, construct polyethylene enclosures, and remove and dispose of debris.
Perform other duties as required.