Water Damage Specialist - Basic

BELFOR Franchise Group•New Windsor, NY

About The Position

The Water Damage Specialist provides operational support for client mitigation efforts, including water pumping and extraction and mold removal. The role uses specialized equipment under supervision and represents level 2 in BELFOR’s progressive Water Damage itinerary. The specialist follows team-leader instructions, applies chemical safety protocols, protects client property, and supports mitigation work to meet deadlines and customer-service expectations. The position may periodically require travel and night or weekend work.

Requirements

Ability to perform water pumping and extraction and mold remediation tasks.
Ability to move and reset contents and set drying equipment.
Ability to apply antimicrobials as appropriate.
Ability to inspect vehicles and maintain vehicles in clean, serviceable condition.
Ability to construct polyethylene enclosures and remove and dispose of debris.
Ability to maintain equipment used in daily tasks.
With training, ability to identify products and consumables and understand their use and disposal requirements.
Knowledge of various pump systems.
Eligible to operate a motor vehicle under BELFOR’s vehicle policy.
Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
English literacy and fluency.
Ability to work under supervision and follow instructions.
Ability to meet deadlines and accurately report time, equipment, and consumables used.

Responsibilities

Receive and follow instructions from the team leader.
Understand and follow MSDS protocols for chemical products used during mitigation.
Inspect vehicle safety and maintenance daily and keep vehicles clean and serviceable.
Demonstrate attention to detail and mastery of BELFOR’s Book of Damage Caused by Water.
Under supervision, demonstrate proper use of water-remediation tools and equipment, including scrapers and rinse rods, weighted trawls and extractors, water extractors, portable extraction units, and appropriate discharge and drainage systems.
Under supervision, construct suitable containment systems using appropriate calculations and equipment such as negative-air machines and HEPA vacuums.
Use cleaning and disinfecting solutions properly and remove debris from confined areas.
Use appropriate lifting techniques and moving aids, such as sliding pads and polystyrene foam blocks, while protecting clients’ belongings.
Under supervision, remove vapor barriers, remove and label recoverable cuttings, create airflow openings, install Injectidry, Directed-In, and Octi-Dry systems, and use penetrating and non-penetrating meters.
Comply with BELFOR standards to safeguard other people’s property.
Apply customer-service principles and practices.
Work within time constraints and meet specific deadlines.
Travel and work nights or weekends when periodically requested.
Report time worked and equipment and consumables used accurately and promptly.
Attend BELFOR-sponsored operations and required safety training.
Pump and extract water; remediate mold; move and reset contents; set drying equipment; and apply antimicrobials when appropriate.
Inspect and maintain vehicles and equipment, construct polyethylene enclosures, and remove and dispose of debris.
Perform other duties as required.