Water Damage Specialist - Intermediate

BELFOR Franchise Group • Phoenix, AZ

5d

About The Position

The Intermediate Water Damage Specialist leads water damage teams handling residential and small commercial losses. The role requires technical competence in IICRC water and mold damage work practices; the ability to use, care for, and maintain extraction and drying equipment and moisture detection instruments; and the ability to assess and document the extent and distribution of moisture. The specialist helps develop basic-level technicians and supports advanced technicians on complex or large-scale projects. In catastrophe service, the specialist may manage multiple water losses at once, including organizing and managing temporary workers.

This is level 3 in the progressive Water Damage career path. Qualification requires 12 months of previous experience at the Basic Level of Water Damage at BELFOR, or equivalent sector experience, and direct participation in at least 25 water damage projects. The role also involves supervising and performing restoration tasks, documenting project progress, maintaining equipment and vehicles, complying with company and safety standards, and providing customer service. Periodic travel and night or weekend work may be requested.

Requirements

• At least 12 months of prior Basic Level Water Damage experience at BELFOR or equivalent experience in the sector.
• Direct participation in at least 25 water damage projects.
• Working knowledge of the IICRC S500 Water Damage Standard.
• Working knowledge of the IICRC S520 Mold Remediation Standard.
• Current IICRC WRT designation.
• Familiarity with the BELFOR Water Damage Book.
• Proper use of appropriate meters and an infrared camera, including understanding affected and unaffected building materials and contents.
• Ability to draw sketches, read floor plans, complete Moisture Content and Psychrometric Logs, and determine drying goals.
• Understanding of air mover calculations, LGR dehumidification charts, electrical power specifications, and electrical circuits.
• Mastery of HydroSensor, Thermal Hygrometer, NavPro Moisture Meter or equivalent, and data recording.
• Experience with truck-mount extraction systems, including maintenance and troubleshooting.
• Demonstrated experience supervising crews of up to 10 people on residential, commercial, and industrial losses.
• Eligibility to operate a motor vehicle under BELFOR's vehicle policy.
• Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• English literacy and fluency.
• Ability to work within time constraints and meet deadlines.
• Ability to travel and work nights and weekends periodically.
• Frequent lifting of more than 50 pounds; occasional assisted lifting of 41 to 50 pounds.
• Ability to access and move in tight spaces.
• Ability to stand, sit, walk, bend, and kneel for sustained periods.
• Ability to use mobile devices to collect data and record time.

Responsibilities

• Receive and follow instructions provided by the Supervisor.
• Direct teams in using appropriate personal protective equipment for the job.
• Review daily project requirements, document progress, and notify managers of progress and challenges.
• Provide field documentation, photographs, charts, and sketches for various TPA projects.
• Perform daily vehicle safety and maintenance inspections and keep vehicles clean and in usable condition.
• Comply with BELFOR standards to safeguard customers' property.
• Provide customer service in accordance with relevant principles and practices.
• Work within time constraints and meet specific deadlines.
• Report time worked and equipment and consumables used accurately and promptly.
• Attend BELFOR-sponsored operations and required safety training courses.
• Supervise and perform basic water damage tasks.
• Collect photographs for upload to job files.
• Maintain equipment used for debris removal, containment and drying chambers, wall cavity drying, pump systems, carpet seam cutting and cushion removal, and baseboard removal.
• Identify Class 4 materials, take moisture measurements, and select effective drying or restoration techniques.
• Evaluate affected structural materials and contents for direct and indirect water damage, and assess restoration cost against replacement cost.
• Create moisture maps using provided tools and knowledge.
• Supervise small crews performing water damage tasks.
• Perform additional duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed