Water Damage Specialist - Intermediate

BELFOR Franchise Group•Anaheim, CA

About The Position

The Intermediate Water Damage Specialist leads teams handling residential and small commercial water losses. The role requires technical competence in IICRC water and mold damage practices, effective use and maintenance of extraction and drying equipment and moisture detection instruments, and the ability to assess and document moisture extent, dimensions, and distribution. The specialist supports the development of basic-level technicians and assists advanced technicians on complex or large-scale projects. In catastrophe (CAT) service, the specialist may manage multiple water losses at once, including organizing and managing temporary workers. This is level 3 in the progressive Water Damage career path. Candidates must have 12 months of previous Basic Level Water Damage experience at BELFOR or equivalent sector experience and have directly participated in at least 25 water damage projects. The specialist follows supervisor instructions, directs teams on appropriate PPE, reviews project needs, documents progress, and reports progress and challenges to managers. The role includes preparing field documentation and maintaining vehicle safety and cleanliness, providing strong customer service, meeting deadlines, accurately reporting time and equipment and consumable use, and attending BELFOR-sponsored operations and required safety training. Periodic travel and night and weekend work may be requested. The specialist supervises and performs basic water damage tasks; documents losses with photographs and moisture maps; maintains and uses equipment for debris removal, containment and drying chambers, wall-cavity drying, pump systems, carpet seam cutting and cushion removal, and baseboard removal; identifies Class 4 materials and selects drying or restoration techniques; evaluates affected structures and contents and restoration-versus-replacement costs; and supervises small crews. Additional duties may be assigned. The role requires working knowledge of IICRC S500 and S520 standards, a current IICRC WRT designation, familiarity with the BELFOR Water Damage Book, and demonstrated competence with moisture meters, an IR camera, sketches and floor plans, moisture and psychrometric logs, drying goals, air-mover calculations, LGR dehumidification charts, electrical specifications and circuits, and recording instrument data. Experience with truck-mount extraction systems, maintenance, and troubleshooting is also required. Physical demands include frequent lifting over 50 pounds, occasional assisted lifting of 41 pounds or more (up to 50% of the time), access to tight spaces, extended standing, sitting, walking, bending, and kneeling, and using mobile devices to collect data and time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Have 12 months of previous experience in BELFOR Basic Level Water Damage or equivalent experience in the sector.
Have directly participated in at least 25 water damage projects.
Working knowledge of the IICRC S500 Water Damage Standard.
Working knowledge of the IICRC S520 Mold Remediation Standard.
Hold a current IICRC WRT designation.
Demonstrate familiarity with the BELFOR Water Damage Book.
Demonstrate proper use of appropriate meters and an IR camera, and understand affected versus unaffected building materials and contents.
Demonstrate the ability to draw a sketch, read a floor plan, complete a Moisture Content Log and a Psychrometric Log, and determine drying goals.
Demonstrate understanding of air-mover calculations, the LGR dehumidification chart, electrical power specifications, and electrical circuits.
Demonstrate mastery in using a HydroSensor, Thermal Hygrometer, NavPro Moisture Meter or equivalent, and recording data.
Have experience with truck-mount extraction systems, including maintenance and troubleshooting.
Demonstrate experience supervising small crews of up to 10 people on residential, commercial, and industrial losses.
Be eligible to operate a motor vehicle under BELFOR's vehicle policy.
Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic.
Have English-language literacy and fluency.
Meet the physical demands of frequent lifting over 50 pounds; occasional assisted lifting of 41 pounds or more (up to 50% of the time); access and mobility in tight spaces; sustained standing, sitting, walking, bending, and kneeling; and use of mobile devices to collect data and time.

Responsibilities

Receive and follow instructions provided by the Supervisor.
Direct teams in the use of appropriate PPE for the job.
Review daily project requirements, document progress, and notify managers of progress and challenges.
Provide field documentation, photographic records, charts, and sketches for various TPA projects.
Perform daily vehicle safety and maintenance inspections and keep vehicles clean and in usable condition.
Comply with BELFOR standards to safeguard other people's property.
Provide customer service in accordance with applicable principles and practices.
Work within time constraints to meet specific deadlines.
Travel and work at night and during weekends when periodically requested.
Report time worked and equipment and consumables used accurately and promptly.
Attend BELFOR-sponsored operations and required safety training.
Supervise and self-perform Basic Water Damage tasks.
Gather photographs for job files.
Maintain and use equipment for debris removal, containment and drying chambers, wall-cavity drying, pump systems, carpet seam cutting and cushion removal, and baseboard removal.
Identify Class 4 materials, take moisture measurements, and select effective techniques to dry or restore materials.
Evaluate the integrity of affected structural materials and contents for direct and indirect water damage, and assess restoration cost versus replacement cost.
Create moisture maps using provided tools and knowledge.
Supervise small crews performing the listed tasks.
Perform additional duties as required.