Water Control Room Operator

City of Glendale•Glendale, AZ

About The Position

The Water Control Room Operator works for the City of Glendale Water Services Department, which provides water and wastewater services to more than 250,000 residents. The operator identifies problems in water and wastewater treatment plants and system operations, makes appropriate adjustments to ensure compliance, and helps meet production needs. The role involves round-the-clock monitoring and operation of treatment plants and water and wastewater systems. This is a safety-sensitive position. Candidates must complete pre-employment drug and alcohol testing and a post-offer physical assessment; further drug and alcohol testing may occur during employment under City policy. The City covers the cost of required testing. Rotating shifts are required to cover weekends and holidays, and flexible hours, overtime, and seasonal variations may be necessary.

Requirements

  • At least two years of progressively responsible experience operating a water or wastewater plant, water distribution system, utility control room, or related area.
  • Possess an ADEQ Grade 2 Water Treatment Plant System Operator or Water Distribution certificate at the time of application.
  • Possess a Grade 3 Water Treatment or Water Distribution certification within 12 months of hire.
  • Knowledge of modern water and wastewater biological, physical, and chemical treatment methods and practices, safe working procedures, regulations, and standards.
  • Understand hazards associated with treatment and chemical processes, including system and local alarms.
  • Knowledge of pumps, electric motors, valves, telemetry, and equipment control systems.
  • Ability to exercise independent judgment in operational duties and supervise a shift operation.
  • Ability to perform standardized water-quality tests and interpret results.
  • Ability to read and interpret gauges and recording devices.
  • Ability to operate process controls and microcomputers.
  • Ability to establish and maintain effective working relationships with coworkers and external agencies.
  • Ability to work beyond the normal workday and any shift within a 24-hour period, including some weekends and holidays.
  • Successfully complete required pre-employment drug and alcohol testing and a post-offer physical assessment.

Nice To Haves

  • Equivalent combinations of education, training, and experience that provide the required knowledge, skills, and abilities are qualifying.
  • One year of relevant experience may be substituted for each year of required education.

Responsibilities

  • Plan, balance, and order water production to meet consumption needs by ordering water from area water utility companies, operating production wells, and determining reservoir usage and demands.
  • Recommend and perform corrections to distribution, storage, and collection systems to address treatment-quality problems and complaints.
  • Acknowledge and interpret critical alarms in the control room for water and wastewater treatment plants and collection and distribution system operations on a 24-hour basis.
  • Regulate the use and operation of zone split pressure stations.
  • Regulate the use of sewage lift stations.
  • Prepare analyses and reports of the previous day's production and system demand usage.
  • Perform other related duties as assigned.

Benefits

  • Competitive benefits, effective the first of the month following 30 days of employment.
  • 10.5 paid holidays per year for regular-status positions.
  • An additional 12 hours of holiday special leave per calendar year for full-time employees to celebrate cultural or religious holidays.
  • Vacation leave accrues at 5.33 hours per pay period (138 hours/17.25 days per year), increasing after 5 years and reaching 7.6 hours per pay period after 10 years of service.
  • Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days per year).
  • Participation in the Arizona State Retirement System (ASRS), with mandatory contributions deducted each pay period; the stated current contribution rate is 11.98%.
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