About The Position

The Operations Manager oversees the daily operations and maintenance activities of wastewater plants. This role leads and develops a team of operators, ensures compliance with standard operating procedures and regulatory requirements, coordinates with account managers and maintenance groups, and manages equipment, budgets, reporting, and operational improvements. Candidates must meet the physical demands of the position and are subject to background screening, drug testing, and a driving record review where applicable.

Requirements

  • Bachelor of Arts or Bachelor of Science in a related field.
  • Five to seven years of wastewater experience.
  • Two years of previous supervisory experience.
  • Valid driver's license.
  • Wastewater Operator's License specific to the state and site requirements.
  • Working knowledge of OSHA requirements, DOT regulations, and utility standard operating procedures.
  • Proficiency completing regulatory documentation, reports, and correspondence.
  • Advanced proficiency with Microsoft Office applications and the internet.
  • Ability to use basic office equipment and phone systems.
  • Clear and professional communication, collaboration, and customer-service skills.
  • Ability to solve complex issues, pay attention to detail, and develop creative solutions.
  • Ability to delegate, prioritize, manage others' work, balance competing priorities and deadlines, provide feedback, and manage cost, quality, and expedience.
  • Ability to motivate, empower, train, coach, and mentor others; take accountability; and champion change.
  • Ability to frequently lift 50–60 pounds, move large equipment and tools, access confined spaces, and continuously walk and climb stairs and ladders.
  • Successful completion of background screening, drug testing, and driving record review where applicable.

Nice To Haves

  • Commercial Driver's License (CDL).

Responsibilities

  • Lead operator team people-management activities, including hiring, onboarding, performance management, salary changes, promotions, training and development, transfers, and terminations.
  • Monitor and review staff work and coach employees on appropriate improvements.
  • Ensure standard operating procedures are followed and DOT, OSHA, and other requirements are met.
  • Communicate weekly with account managers about ongoing operations.
  • Conduct site visits and communicate with the maintenance group about maintenance and repairs.
  • Manage maintenance of trucks and equipment, including capital budgeting.
  • Create and manage the operational budget.
  • Prepare monthly operations reports.
  • Assess operational performance and implement continuous improvements.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • 401(k) plan
  • Paid time off
  • Sick leave
  • Holidays
  • Wellness plan
  • Attractive salary package
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