Warranty Technician-Handyman
About The Position
Tilson Homes is seeking a customer-focused Warranty Technician to support homeowners in the Gulf Coast area during the warranty coverage period. Working alongside Customer Care Representatives, the technician provides hands-on repairs in clients’ homes, coordinates service with other trades and vendors as needed, and works with homeowners to resolve covered issues or other matters assigned by a manager. The role also identifies recurring warranty issues and collaborates with Construction on ways to prevent them, while maintaining a clean and safe workspace. The ideal candidate is friendly, hardworking, and interested in the homebuilding industry. Tilson Homes describes its values as responsibility, honesty, and cooperation.
Requirements
- High school diploma or equivalent.
- Some experience in handyman or repair work.
- Customer-focused approach.
Nice To Haves
- Experience in the homebuilding industry.
Responsibilities
- Perform hands-on repairs in clients’ homes, including tile work, door adjustments, roof leaks, and sheetrock repairs.
- Communicate and help coordinate service with other trades and vendors as needed.
- Identify and analyze recurring warranty issues and work with Construction to develop ways to prevent them.
- Work effectively with homeowners to resolve issues within the warranty coverage period or as assigned by a manager.
- Maintain a clean and safe workspace.
Benefits
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid training
- Opportunities for career growth
- Competitive compensation
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
