Warranty Technician-Handyman

Tilson Homes•Willis, TX

13d

About The Position

Tilson Homes is hiring a Warranty Technician in the Gulf Coast to provide service and support to homeowners throughout the warranty coverage period. The technician works alongside Customer Care Representatives to bring clients’ homes up to standard and resolve covered issues. The role involves hands-on home repairs, coordinating with other trades or vendors when needed, and helping identify recurring warranty issues and prevent them. The ideal candidate is customer-focused, friendly, hardworking, and aligned with the company’s values of responsibility, honesty, and cooperation.

Requirements

High school diploma or equivalent.
Some experience in handyman or repair work.
Customer-focused approach and ability to work effectively with homeowners.

Nice To Haves

Experience in the homebuilding industry.

Responsibilities

Provide hands-on repairs in clients’ homes, including tile work, door adjustments, roof leaks, and sheetrock repairs.
Communicate and assist with coordinating service with other trades or vendors as needed.
Identify and analyze recurring warranty issues and work with Construction to develop ways to prevent them.
Work effectively with homeowners to resolve issues within the warranty coverage period or as assigned by the Manager.
Maintain a clean and safe workspace.