Warranty Technician

Allbritten Heating, Air Conditioning, Plumbing, and Electrical•Fresno, CA
•$25 - $35•Hybrid

About The Position

Install Warranty Technician is responsible for working with Install clients that have warranty issues arise from time to time.

Requirements

  • Superior troubleshooting/diagnostic and repair skills for residential & light commercial equipment
  • Comfortable working directly with consumers in their home
  • Ability to use Company-furnished technology
  • Valid driver’s license
  • Detailed and Goal orientated with a strong desire to succeed
  • Excellent customer service skills
  • Strong interpersonal & communication skills
  • Good writing skills

Nice To Haves

  • NATE and EPA Certification is a PLUS

Responsibilities

  • Inform customers of all special promotions.
  • Refine communication skills and improve customer satisfaction processes.
  • Participate in training as requested.
  • Keep appointments with customers as scheduled.
  • Must demonstrate field level application of knowledge and skills attained from all training provided.
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