Warranty Claims Specialist

CSM COMPANIES INC GROUPMadison, WI
Onsite

About The Position

The Warranty Claims Specialist works as a corporate liaison between the corporate warranty department and branch locations to file warranty claims and manage those claims through final resolution of payment.

Requirements

  • Associate’s degree (AA) in office related field or comparable work experience
  • Three to five years related experience; general office or accounting experience preferred
  • Ability to demonstrate or display office protocols to staff and other departments
  • Must be highly organized, detail oriented and results driven
  • Ability to prioritize and handle numerous tasks simultaneously
  • Effective written and oral communication skills
  • Computer skills with an emphasis on word processing and spreadsheet programs

Nice To Haves

  • Reporting system experience, including Microsoft Power BI experience is a plus, but not required

Responsibilities

  • Administratively support centralized warranty claims processing
  • Foster effective and timely communication between all branches and corporate warranty department
  • Communicate and coordinate with supervisor on processing issues
  • Overall responsibility for data entry upkeep and maintenance of warranty claims
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