Jaguar Land Rover Warranty Administrator-Remote

Automotive Warranty Network•Greenwood Village, CO

41d•$40,000 - $65,000•Remote

About The Position

Automotive Warranty Network, Inc. is a warranty claims management company serving more than 1,500 clients. The company is hiring an experienced Warranty Administrator to process automotive dealership warranty claims, support manufacturer-policy compliance, and identify training opportunities within dealerships. The role requires previous experience managing warranty claims at a franchised automotive dealership and emphasizes accurate claims processing, customer service, professionalism, and integrity. The position may be performed remotely within the U.S. or at the company’s Greenwood Village, Colorado office for candidates located nearby. Compensation is listed as $45,000–$65,000 per year. A guaranteed salary applies during the first 90-day probationary period; compensation is commission-only after 90 days.

Requirements

Previous experience as a Warranty Administrator at a franchised automotive dealer.
Ability to motivate others, particularly dealership personnel, to achieve their potential.
Good working knowledge of DMS software.
Knowledge of automotive dealership service departments.
Knowledge of warranty accounting processes.
Proficiency in reading technician stories and applying appropriate labor codes.
Certification or training in at least one manufacturer.

Responsibilities

Review claims for compliance with manufacturer policies and procedures.
Use the proprietary CARS application to help resolve dealership compliance issues.
Book claims.
Close claims.
Submit claims for payment.
Account for and clear payment differences.
Maintain clean warranty receivable schedules regularly to support proper cash flow for dealer clients.
Maintain appropriate certifications and knowledge of updated policies and procedures.
Help dealerships stay compliant with manufacturer policies.
Provide accurate claims processing and identify training opportunities within dealerships.