Jaguar Land Rover Warranty Administrator-Remote
About The Position
Automotive Warranty Network, Inc. is the largest auto warranty claims management company, offering warranty processing, training, and auditing services to over 1500 clients for over 35 years. Due to significant growth, we are seeking experienced Warranty Administrators to join our team of 175 professionals. This is an excellent opportunity for an experienced Warranty Administrator with the potential to work from home. The position requires previous automotive dealer experience in managing warranty claims, demonstrating excellent customer service through accurate claims processing, identifying training opportunities within dealerships, and maintaining professionalism and integrity.
Requirements
- Previous Automotive Dealer experience managing warranty claims
- Excellent customer service skills
- Accurate claims processing
- Ability to identify training opportunities within dealerships
- Professionalism and integrity
- The ability to motivate others to achieve their highest potential particularly those within the dealership
- Good working knowledge of DMS software
- Knowledge of automotive dealership service departments
- Knowledge of warranty accounting processes
- Proficient at reading technician stories and applying appropriate labor codes
- Certified or trained in at least 1 manufacturer
- Previously held position as a Warranty Admin in a franchised Automotive Dealer
Responsibilities
- Review claims for manufacturer's compliance with policy and procedures
- Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
- Booking claims
- Closing claims
- Submitting claims for payment
- Accounting and clearing differences in payment
- Maintaining a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
- Maintaining appropriate certifications and knowledge of updated P&P
- Help dealership stay compliant with manufacturer’s policy
Benefits
- Free Health Insurance for employee
- Free dental and vision care for employee
- 6% 401K match available
- Guaranteed Salary for first 90 days during probationary period
- Commission only after 90 days
- Working from home
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
