JLR Technician | Jaguar Land Rover West Houston

AutoNation • Houston, TX

9d • $31 - $45

About The Position

The Advanced Technician performs vehicle repair and maintenance according to dealership and factory standards. The role focuses on building customer loyalty by earning trust and ensuring customers have confidence in AutoNation to care for their vehicles’ safety and reliability. The technician works with customers, service advisors, other technicians, parts associates, sales associates, and managers. Performance is measured by targeted production and customer satisfaction index. Career growth opportunities may include Master-Certified Technician, Service Advisor, and Service Management.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience as an automotive technician.
• Automotive technical training, varying based on store needs.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver’s license and an acceptable, safe driving record that is maintained.
• Passion for cars and customer service.

Responsibilities

• Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, following dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communications.
• Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
• Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician tools not inventoried by the Service department as special tools.
• Stay current with factory technical bulletins and participate in factory-sponsored training as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive pay and benefits.
• Paid training and OEM certification support.
• Competitive compensation and 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED