Alabaster - Auto Warranty Administrator - Full Time

Long-Lewis Career•Alabaster, AL

About The Position

Long-Lewis of Alabaster is hiring a detail-driven Warranty Administrator to manage claims, support the service team, and help keep dealership operations running smoothly. The role involves processing and submitting manufacturer warranty claims, reviewing repair documentation for compliance, coordinating with technicians and parts staff to resolve issues, maintaining claim records, and assisting with service-team scheduling, reporting, and general support.

Requirements

  • 1–2 years of experience in warranty administration, service writing, or a related role.
  • Familiarity with manufacturer guidelines.
  • Proficiency in DMS systems.
  • Strong attention to detail, communication, and multitasking skills.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • Familiarity with Ford, GM, VW, or Mitsubishi manufacturer guidelines.
  • Experience with CDK, Reynolds, or Dealertrack DMS systems.

Responsibilities

  • Accurately process and submit warranty claims to manufacturers.
  • Review repair orders, parts, and labor for compliance.
  • Work with technicians and parts staff to resolve warranty issues.
  • Keep detailed records and track pending claims.
  • Assist with scheduling, reporting, and general service team support.

Benefits

  • Ongoing training and career development.
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