Alabaster - Auto Warranty Administrator - Full Time
Long-Lewis Automotive Group•Alabaster, AL
About The Position
Long-Lewis of Alabaster is hiring a detail-driven Warranty Administrator to manage claims, support the service team, and help keep dealership operations running smoothly. The role involves processing manufacturer warranty claims, checking repair documentation for compliance, coordinating with technicians and parts staff to resolve issues, and maintaining claim records. The administrator also assists with scheduling, reporting, and general service-team support.
Requirements
- 1–2 years of experience in warranty administration, service writing, or related roles.
- Familiarity with manufacturer guidelines.
- Proficiency in DMS systems.
- Strong attention to detail, communication, and multitasking skills.
- Valid driver’s license and clean record.
Nice To Haves
- Experience with Ford, GM, VW, or Mitsubishi manufacturer guidelines.
- Experience with CDK, Reynolds, or Dealertrack DMS systems.
Responsibilities
- Accurately process and submit warranty claims to manufacturers.
- Review repair orders, parts, and labor for compliance.
- Work with technicians and parts staff to resolve warranty issues.
- Keep detailed records and track pending claims.
- Assist with scheduling, reporting, and general service-team support.
Benefits
- Ongoing training and career development.
- Supportive, high-performing team environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
