Automotive Chevrolet Warranty Administrator

Celebration Chevrolet•Aurora, CO
•$24 - $27•Onsite

About The Position

Celebration Chevrolet is hiring a Warranty Administrator to process and document warranty claims and collaborate with dealership departments before, during, and after repair events. The role ensures compliance with General Motors and dealership standards and policies. It is an on-site, full-time position with possible overtime. Compensation is $24–$27 per hour, depending on administrative and/or automotive dealership experience.

Requirements

  • High school diploma or equivalent.
  • Basic reading and math skills.
  • Critical thinking, attention to detail, problem-solving abilities, and logical thinking.
  • Basic competency with computers, keyboard typing, software, spreadsheets such as Excel or Google Sheets, and paper and electronic file management.
  • Previous administration experience.

Nice To Haves

  • Advanced education.
  • Advanced reading, math, and thinking skills, and accounting skills.
  • Previous automotive franchise dealership experience.
  • Previous General Motors dealership experience.

Responsibilities

  • Process warranty claims and submit them to General Motors for warranty reimbursement.
  • Process dealer-partner extended warranty claims for payment.
  • Process fleet repair invoices for payment.
  • Ensure warranty repair orders are properly booked according to manufacturer and dealership standards.
  • Reconcile accounting schedules and maintain the health of relevant schedules.
  • Communicate with the Service, Collision, Parts, and Sales teams to support timely, audit-proof claims payment and General Motors compliance.
  • Communicate with Service Advisors and Technicians during repairs to ensure warranty coverage for labor, parts, and sublet charges.
  • Maintain accurate electronic and physical files for repair orders and warranty claims, including submission-ready, submitted, rejected, and paid claims.
  • Communicate the status of related responsibilities to the Service Manager.

Benefits

  • Health insurance, with dental and vision options.
  • 401(k) match.
  • Paid holiday time off.
  • Paid vacation.
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