Volvo Automotive Warranty Administrator

Automotive Warranty Network•,

3d•$45,000 - $65,000•Remote

About The Position

Automotive Warranty Network, Inc. is hiring experienced Automotive Dealer Warranty Administrators to manage warranty claims for dealership clients. This full-time position focuses solely on warranty administration and may be performed remotely within the U.S. or from the company’s Greenwood Village, Colorado office. The role requires at least three years of prior warranty administration experience in a franchised automotive dealership; it is not an entry-level position. New DMS systems training and equipment are provided. The position requires a non-compete agreement. The Warranty Administrator processes claims accurately and in compliance with manufacturer policies and procedures, supports dealership compliance, and helps identify training opportunities. Compensation is listed as $45,000–$65,000+ per year, with a guaranteed salary during the first 90-day probationary period and commission-only compensation after 90 days. A $100 monthly internet stipend is available after 90 days. The company describes itself as a family-owned warranty claims management provider serving more than 1,300 clients for over 35 years.

Requirements

At least three years of prior automotive warranty administration experience.
Previously held a Warranty Administrator position at a franchised automotive dealer.
Understand the full automotive warranty process, including booking, coding, and policy and procedure compliance.
Ability to motivate others, particularly dealership personnel, to achieve their potential.
Good working knowledge of DMS software.
Knowledge of automotive dealership service departments.
Knowledge of warranty accounting processes.
Proficiency in reading technician stories and applying appropriate labor codes.
Certified or trained by at least one manufacturer.
Demonstrate professionalism and integrity.

Responsibilities

Review claims for compliance with manufacturer policies and procedures.
Use the proprietary CARS application to assist with dealership compliance issues.
Book and code claims.
Submit claims for payment.
Account for and clear payment differences.
Regularly maintain clean warranty receivable schedules to support dealer-client cash flow.
Maintain appropriate certifications and knowledge of updated policies and procedures.
Help dealerships comply with manufacturer policies.
Provide excellent customer service through accurate claims processing and identify training opportunities within dealerships.