Warranty Administrator

QUIRK AUTOMOTIVE GROUP•Braintree Town, MA
•$20 - $22•Onsite

About The Position

Quirk Automotive is seeking a detail-oriented and organized Warranty Administrator to join its busy service department at Quirk Chevrolet in Braintree, Massachusetts. The role focuses on preparing and processing warranty claims, maintaining required documentation and records, coordinating warranty parts, and reconciling warranty receivables. Experience is preferred, but Quirk is willing to train the right candidate.

Requirements

  • Basic computer skills and the ability to learn dealership software and manufacturer warranty systems.
  • Ability to work independently and as part of a team.
  • Excellent attention to detail and accuracy.

Nice To Haves

  • Automotive warranty or related experience is preferred.

Responsibilities

  • Prepare, submit, and follow up on warranty claims.
  • Process warranty paperwork, ensuring proper documentation and verifying criteria required by the factory or distributor.
  • Keep current with factory recalls and announcements.
  • Arrange for parts to be shipped to the factory or distributor and promptly resubmit rejected claims.
  • Reconcile warranty receivables and work with the accounting department to obtain payments.
  • Track warranty parts by recording the repair order number, replacement date, and date the part may be disposed of.
  • Maintain service and customer records as required by the warrantor.

Benefits

  • Health insurance.
  • Dental and vision insurance.
  • 401(k).
  • Long-term disability insurance.
  • Basic life insurance and AD&D coverage of $20,000 at no cost to the employee.
  • Optional life insurance and critical illness insurance offered at a cost.
  • Paid sick time after 90 days.
  • Vacation after one year.
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