About The Position

The Warehouse Trainer is based at the company’s distribution center in Jackson, Tennessee, and provides hands-on, on-the-floor training for core warehouse functions. The trainer uses approved standard operating procedures (SOPs), coordinates equipment and PIT/forklift training with safety and leadership, monitors new-hire progress, and verifies sign-off before associates work independently. The role also provides retraining when performance falls below productivity, quality, or safety expectations; helps develop and update SOPs and training aids; maintains audit-ready training and certification records; tracks certification renewals; and regularly reports training status to leadership. The stated schedule is Monday through Friday, 2:00 p.m. to 10:00 p.m., with flexibility to train across shifts.

Requirements

  • High school diploma or GED.
  • Prior experience as a trainer, lead, or peer trainer.
  • Experience building or maintaining training matrices, SOPs, or tracking spreadsheets.
  • PIT/forklift certification or the ability to obtain it.
  • Demonstrated proficiency in multiple distribution-center functions, such as receiving, picking, shipping, or inventory.
  • Basic computer skills, including Microsoft Excel, Word, and Outlook or Google equivalents, as well as WMS and RF scanners.
  • Ability to work flexible hours to train across shifts.
  • Clear communication skills and ability to explain processes to associates with different learning styles.
  • Strong organization and attention to detail, particularly with documentation.
  • Comfort giving direct, constructive feedback.

Responsibilities

  • Provide hands-on, on-the-floor training for receiving, putaway, picking, packing, loading, replenishment, and inventory control using approved SOPs.
  • Coordinate with safety and leadership on equipment training and PIT/forklift certification where applicable.
  • Track each new hire’s progress through the learning curve and confirm sign-off before independent work.
  • Retrain associates who fall below productivity, quality, or safety expectations, as identified by leadership or data.
  • Partner with department leaders and subject-matter experts to write, review, and update SOPs.
  • Create training aids from SOPs, including job aids, checklists, and visual guides.
  • Maintain accurate, complete, audit-ready records for training events, certifications, and sign-offs.
  • Track certification expiration and recertification dates and schedule renewals in advance.
  • Report training status and completion rates to leadership regularly.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • Wellness program
  • Disability benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Paid time off, including vacation, holidays, and personal days
  • Tuition reimbursement
  • Discounts on company tools, products, and partner programs
  • Career growth opportunities and access to learning and development resources
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service