About The Position

The Warehouse Trainer provides hands-on, on-the-floor training for core distribution center functions, including receiving, putaway, picking, packing, loading, replenishment, and inventory control, using approved standard operating procedures (SOPs). The role coordinates with safety and leadership on equipment training and PIT/forklift certification where applicable, tracks new hires’ progress, confirms sign-off before independent work, and provides retraining when associates do not meet productivity, quality, or safety expectations. The trainer partners with department leaders and subject-matter experts to create and maintain SOPs and related training aids, such as job aids, checklists, and visual guides. The position also maintains accurate training and certification records, tracks recertification dates, schedules renewals, and regularly reports training status and completion rates to leadership. The position is located in Jackson, Tennessee, and is listed for a Monday–Friday, 2 p.m.–10 p.m. shift.

Requirements

  • High school diploma or GED.
  • Prior experience as a trainer, lead, or peer trainer.
  • Experience building or maintaining training matrices, SOPs, or tracking spreadsheets.
  • PIT/forklift certification or the ability to obtain it.
  • Demonstrated proficiency in multiple distribution center functions, such as receiving, picking, shipping, or inventory.
  • Basic computer skills, including Microsoft Excel, Word, and Outlook or Google equivalents, as well as WMS and RF scanners.
  • Ability to work flexible hours to train across shifts.
  • Clear communication skills and the ability to explain processes to associates with different learning styles.
  • Strong organization and attention to detail in documentation.
  • Comfort giving direct, constructive feedback.

Responsibilities

  • Provide hands-on training for receiving, putaway, picking, packing, loading, replenishment, and inventory control using approved SOPs.
  • Coordinate with safety and leadership on equipment training and PIT/forklift certification where applicable.
  • Track new hires’ progress and confirm sign-off before they work independently.
  • Retrain associates who fall below productivity, quality, or safety expectations, as identified by leadership or data.
  • Partner with department leaders and subject-matter experts to write, review, and update SOPs.
  • Create training aids from SOPs, including job aids, checklists, and visual guides.
  • Maintain complete, accurate, audit-ready records for training events, certifications, and sign-offs.
  • Track certification expiration and recertification dates and schedule renewals in advance.
  • Regularly report training status and completion rates to leadership.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • Wellness program
  • Disability benefits
  • 401(k) and retirement benefits
  • Employee Stock Purchase Plan
  • Paid time off, including vacation, holidays, and personal days
  • Tuition reimbursement
  • Discounts on Stanley Black & Decker tools and products and partner programs
  • Career development opportunities
  • Access to learning resources, including Lean Academy and an online university
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