Warehouse Trainer Associate

Cardinal Health•Ontario, CA

18d•$22 - $31

About The Position

Warehouse Operations performs and controls manual or automated tasks needed for the receipt, storage, and shipment of products, supporting the efficient flow of goods from vendors to internal and external customers. The Warehouse Trainer Associate performs warehouse responsibilities for a medical distribution center while delivering training across warehouse functions and shifts. The position supports new hires, transferred employees, cross-functional training, and onboarding for employees in all warehouse roles, including leadership. The trainer may also work as a general warehouse team member when not training and travel as needed for business requirements. The role requires a flexible schedule to support all warehouse shifts, with a primary schedule of Monday through Friday, 11:00 a.m. to 7:30 p.m. The trainer primarily supports second and third shifts, may adjust start and end times to cover overnight third shift, and supports New Employee Onboarding every other week, which may involve overnight hours. Overtime may be required based on business needs. The trainer develops and implements training plans and curricula, maintains training records, evaluates training effectiveness, coordinates training and recertification, and follows up with refresher training as needed. The position coaches and engages employees to meet or exceed production goals, helps ensure order accuracy, supports safety compliance, and works to provide customers with a positive experience. The role works with limited supervision and may provide guidance or technical assistance to less experienced team members.

Requirements

High school diploma or GED required.
Strong interpersonal skills, including patience, calmness, inclusiveness, and the ability to mentor or teach.
Strong verbal and written communication skills.
May be required to obtain Material Handling Equipment certification to administer equipment certifications to employees.
May require Home Medical Device Retail (HMDR) program certification.
Ability to work flexible hours and train new employees during any shift for at least two weeks.
Proficiency in Microsoft Office, including Word and Excel.
Ability to sit, stand, and walk regularly and occasionally lift up to 50 pounds.
Bilingual proficiency in English and Spanish is required.
Ability to apply knowledge and company policies to varied tasks, demonstrate working knowledge of jobs outside the area of responsibility, maintain appropriate licenses and certifications, and use judgment to resolve moderately difficult issues.
Ability to adhere to quality guidelines, work with limited supervision, and provide general guidance or technical assistance to less experienced team members.

Nice To Haves

Previous leadership or trainer experience.
Positive communication and team-building skills with trainees to maintain a consistently professional environment.
Basic material handling, packaging, and warehouse equipment skills.

Responsibilities

Perform warehouse responsibilities for a medical distribution center.
Execute department-specific training programs and curricula, including new-hire, transfer-employee, and cross-functional training.
Maintain and update the training matrix and training log.
Work with a Site Champion to roll out training received from the National Training Manager.
Serve as a liaison for associate questions and issues related to business or training.
Create training milestones and plans.
Implement the New Employee Onboarding Program for warehouse employees in all roles, including leadership.
Coach, counsel, and inspire employees to meet or exceed production goals and drive employee engagement.
Conduct skill-needs assessments to identify skill or knowledge gaps, training objectives, work situations, and changes in training policies and procedures.
Coordinate training and recertifications, ensuring training is designed, delivered, and evaluated consistently.
Observe employees to assess training effectiveness and ensure additional training needs are met.
Document training programs and modules and provide follow-up refresher training.
Ensure trainees understand order accuracy procedures and conformity at each stage of training.
Comply with safety policies, practices, and procedures, and report unsafe activities to the supervisor and Safety Manager.
Hold weekly one-on-one meetings with new selectors.
Perform general warehouse team-member duties when not training and perform other duties as assigned.
Learn and train on all warehouse functions.
Travel as necessary based on business needs.
Help ensure customers have a positive experience and meet or exceed customer expectations.