Warehouse Trainer

Performance Food Group•Springfield, OH

10d•Onsite

About The Position

The Warehouse Trainer is responsible for training and retraining order selectors, forklift operators, loaders, and other warehouse associates on their job duties. The trainer uses company guides, manuals, checklists, and processes to ensure compliance with company policies, procedures, and safety regulations. The role includes observing preferred work methods and giving trainees and supervisors verbal and written feedback, including recommendations for development or retraining. The trainer provides hands-on, classroom, and floor-based instruction in warehouse operations, including order selection, forklift operation, putaway, replenishment, loading, and safety. The role also requires maintaining accurate training records, working with leadership to ensure consistent training standards across shifts and departments, and supporting operational goals for accuracy, productivity, and cost control. The trainer works as a member of the department and organization and performs other assigned duties.

Requirements

High school diploma, GED, or equivalent experience.
At least 1 year of order selection experience within the company or 2 or more years of order selection experience overall.
Ability to create and deliver training programs.

Nice To Haves

Three to five years of warehouse or order selection experience.
Familiarity with instructional design principles and adapting training to different learning styles.
Clear verbal and written communication skills.
Active listening and presentation skills to engage trainees.
Ability to assess training needs and evaluate training effectiveness.
Ability to adjust training based on performance feedback and operational goals.
Ability to manage training schedules, materials, and documentation.
Time management skills to balance training with operational demands.
Strong knowledge of warehouse operations, safety protocols, and compliance standards.
Ability to relate training content to real-world warehouse scenarios.

Responsibilities

Deliver hands-on training to new and existing warehouse associates to support safe, accurate, and productive work.
Train associates in order selection, forklift operation, putaway, replenishment, loading processes, and safety procedures.
Use warehouse systems and tools, including WMS, SAE, and reporting platforms.
Conduct preferred work method observations and provide timely, constructive feedback to trainees and supervisors.
Reinforce company safety policies and align training with regulatory and operational standards.
Maintain accurate and detailed training documentation and records.
Support classroom and floor-based instruction for warehouse associates.
Support internal teams and operational goals for accuracy, productivity, and cost control.
Identify skill gaps and recommend development plans or retraining.
Collaborate with leadership to maintain consistent training standards across shifts and departments.
Perform other duties as assigned and comply with all policies and standards.