Warehouse/Traffic Manager

ABS Graphics•Itasca, IL

About The Position

The Warehouse/Traffic Manager monitors the flow of materials and resources to support on-time delivery, troubleshoots problems that could disrupt schedules, and develops work schedules to ensure timely completion. The role oversees warehouse, shipping, receiving, traffic, and logistics operations, including employee supervision, shipment coordination, inventory management, freight and carrier administration, and equipment maintenance. The position coordinates closely with production, project management, purchasing, accounting, sales, warehouse, shipping, receiving, and driver teams. It processes shipments and pickup requests through the company’s systems, maintains shipping and vehicle records, oversees recycling and secure destruction activities, and supports continuous improvement, safety, and environmental objectives. Work is performed in a warehouse environment with exposure to conditions such as temperature extremes, dust, fumes, odors, and noise. The role may involve operating material-handling equipment and performing physically demanding tasks.

Requirements

At least 10 years of shipping, receiving, warehouse, traffic, and logistics management experience; experience in a print manufacturing environment is preferred.
Ability to read and comprehend basic instructions, short correspondence, and memos.
Strong management skills, including directing and communicating with employees in the operation.
Expert knowledge of USPS and FedEx systems, specifications, and requirements.
Computer aptitude and proficiency in Microsoft Office.
Excellent time-management and troubleshooting skills, and strong verbal and written communication skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to supervise and train employees, and a high tolerance for stress and pressure.
Ability to interpret a wide variety of technical instructions.
Strong mathematical aptitude, including performing arithmetic with whole numbers, fractions, and decimals and computing rates, ratios, and percentages.
Ability to read, comprehend, and interpret specifications and work instructions.
Ability to communicate and troubleshoot effectively across multiple departments and in demanding situations.
Physical ability to stand, walk, lift, bend, twist, stretch, reach, climb or balance, stoop, kneel, crouch, or crawl throughout the shift.
Ability to frequently lift and handle items of average weight and items up to 75 pounds, and at times push and pull more than 750 pounds.
Close vision, color vision, depth perception, and ability to adjust focus.
Ability to work with moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and loud noises typical of a warehouse.

Nice To Haves

Experience in a print manufacturing environment.
Familiarity with Avanti Software.

Responsibilities

Interview, hire, discipline, reward, or terminate employees where applicable, and approve or correct timesheets and payroll.
Resolve purchase order discrepancies, including shortages, overages, and incorrect products.
Monitor and process HelpDesk tickets related to shipping and inventory.
Attend morning production meetings and provide status reports on deliveries and pickups.
Respond to questions regarding incoming purchase orders.
Coordinate with department managers to determine accurate production completion times and quantities.
Provide freight estimates for truckload shipments and arrange third-party truckload shipments of printed materials that do not pass through the company dock.
Order supplies for mailing, warehouse, and shipping departments.
Arrange customer-moniker-based inventory cycle counts; report on old stock; and follow up on recycling, selling, donating, or destroying outdated or spoiled products.
Work with Sales to reduce inventory held in the warehouse and send inventory reports containing quantities, last-used information, and original job numbers.
Provide product recommendations and forward information about obtained pulls to the warehouse team.
Close out completed job tickets and verify that purchase orders and shipping records are complete.
Pursue continuous improvement across departments.
Review, approve, or reject UPS, FedEx, and other applicable freight invoices; communicate invoice discrepancies to carriers for estimate correction.
Maintain UPS and FedEx outbound and return logs, the daily internal delivery log, and maintenance logs for delivery vehicles and forklifts.
Maintain equipment and schedule servicing when applicable.
Communicate with Project Managers, the Purchasing Manager, Accounting, Sales, Leads, Drivers, and Warehouse staff by email, phone, text, or in person.
Assign jobs and communicate instructions and responsibilities to department personnel and helpers, and answer questions about jobs or projects.
Manage waste recycling and destruction, including paper, cardboard, plastics, and aluminum; schedule recycling pickups two to five days per week.
Schedule pickups for empty barrels, the compactor, and other materials; coordinate aluminum pickups based on pricing or seasonal business considerations.
Arrange secure destruction of items containing confidential client information.
Coordinate out-of-state equipment and vendor pickups.
Process shipments using Avanti, FedEx Ship Manager, UPS software, and freight software.
Monitor email, the HelpDesk system, and phones; process pickups and deliveries requested through HelpDesk or directly.
Dispatch local pickups and deliveries efficiently and update the Daily Driver Schedule.
Monitor shipping staging lanes and the Shipping Table for packages and skids awaiting shipment.
Monitor the Mailing Schedule and approve shipments to the Post Office and ALG.
Coordinate with Shipping, Receiving, and Warehouse staff and reassign work as needed.
Oversee the Logistics Clerk’s weekly report of FedEx and UPS address-correction charges.
Operate a dolly, pallet jack, and/or forklift when loading or unloading trucks or working in the warehouse, as needed.
Establish and maintain departmental policies, procedures, objectives, continuous quality improvement objectives, and safety and environmental goals.
Forward original receipts to Accounting, retain copies, and keep them for one year.
Maintain records of FedEx charges for the third-party pick-and-pack account.
Document returns, submit originals to the CFO, and retain copies for one year.
Complete and file employee injury reports at ABS.
Comply with company and department SOPs, job descriptions, safety requirements, and applicable federal, state, local, and company rules.
Maintain housekeeping standards and perform other duties as assigned.