Warehouse/Traffic Manager

ABS Graphics Inc•Itasca, IL

About The Position

The Warehouse/Traffic Manager monitors the flow of materials and resources to ensure on-time delivery, troubleshoots problems to keep projects and processes on schedule, and develops work schedules to ensure timely completion. The role oversees shipping, receiving, warehouse, traffic, and logistics activities; coordinates employees and delivery schedules; manages inventory and freight; and maintains operational, safety, and environmental standards. The position works with internal departments, carriers, vendors, and customers as needed, and may operate material-handling equipment in the warehouse.

Requirements

At least 10 years of shipping, receiving, warehouse, traffic, and logistics management experience; print manufacturing experience is preferred.
Ability to read and comprehend basic instructions, short correspondence, and memos.
Strong management skills, including directing and communicating effectively with employees in operational work.
Expert knowledge of USPS and FedEx systems, specifications, and requirements.
Strong computer aptitude and proficiency in Microsoft Office.
Excellent time management, troubleshooting, verbal communication, and written communication skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to supervise and train employees and tolerate stress and pressure.
Ability to interpret a wide variety of technical instructions.
Strong mathematical aptitude, including performing calculations with whole numbers, fractions, and decimals and computing rates, ratios, and percentages.
Physical ability to stand, walk, lift, bend, twist, stretch, reach, climb or balance, stoop, kneel, crouch, and crawl throughout the shift.
Ability to frequently lift and handle items of average weight and items up to 75 pounds, and at times push or pull more than 750 pounds.
Close vision, color vision, depth perception, and ability to adjust focus.
Ability to read, comprehend, and interpret specifications and work instructions.
Strong communication and troubleshooting skills when working across departments and in demanding situations.
Ability to work with moderate exposure to warehouse conditions including extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and loud noises.

Nice To Haves

Avanti Software proficiency.
Experience in a print manufacturing environment.

Responsibilities

Interview, hire, discipline, reward, or terminate employees where applicable.
Approve or correct timesheets and payroll.
Resolve Purchase Order discrepancies, including shortages, overages, and incorrect products.
Monitor and process HelpDesk tickets in Shipping and Inventory modules.
Attend morning production meetings and provide delivery and pickup status reports.
Respond to questions about incoming Purchase Orders and coordinate production completion times and quantities with department managers.
Provide freight estimates for truckload shipments and arrange third-party truckload shipments of printed materials that do not touch the company dock.
Order supplies for mailing, warehouse, and shipping departments.
Arrange inventory cycle counts by Customer Moniker; run reports on old inventory and coordinate recycling, sale, donation, or destruction of outdated or spoiled product.
Work with Sales to reduce warehoused inventory and send inventory reports with quantities, last-used dates, and original job numbers.
Provide product recommendations and forward information about obtained pulls to the warehouse team.
Close out completed job tickets and verify completion of Purchase Orders and Shipping Records.
Promote continuous improvement across departments.
Review, approve, or reject UPS, FedEx, and other freight invoices; communicate invoice-to-estimate discrepancies to carriers.
Maintain UPS/FedEx outbound and return logs, daily internal delivery logs, and maintenance logs for delivery vehicles and forklifts; maintain equipment and arrange servicing as applicable.
Communicate and coordinate with Project Managers, Purchasing, Accounting, Sales, Leads, Drivers, and Warehouse staff by email, phone, text, or in person.
Assign jobs, instructions, and responsibilities to department personnel and helpers, and answer questions about jobs and projects.
Manage waste recycling and destruction, including paper, cardboard, plastics, and aluminum; schedule recycling pickups two to five days per week, barrel pickups, compactor pickups, and secure destruction of confidential client information.
Coordinate aluminum pickups based on pricing or seasonal business conditions, as well as out-of-state equipment and vendor pickups.
Process shipments using Avanti, FedEx Ship Manager, UPS software, and freight software.
Monitor email, the HelpDesk system, and phones; process pickups and deliveries received through the HelpDesk system or direct requests.
Efficiently dispatch local pickups and deliveries and update the Daily Driver Schedule.
Monitor shipping staging lanes and the Shipping Table for packages and skids; monitor the Mailing Schedule and approve shipments to the Post Office and ALG shipments.
Coordinate with Shipping, Receiving, and Warehouse staff and reassign work as needed.
Oversee the Logistics Clerk’s weekly report of FedEx and UPS address-correction charges.
Operate a dolly, pallet jack, and/or forklift when loading or unloading trucks or working in the warehouse, as needed.
Establish and maintain departmental policies, procedures, objectives, continuous quality improvement objectives, and safety and environmental goals.
Forward original receipts to Accounting, retain copies for one year, and maintain documentation of third-party pick-and-pack FedEx charges and returns; submit original return documentation to the CFO and retain copies for one year.
Complete and file employee injury reports.
Follow company and department SOPs, job descriptions, safety requirements, and applicable federal, state, and local rules; maintain housekeeping standards.
Perform other duties as assigned.