URBN Warehouse Traffic Clerk

URBN • Reno, NV

1d • Onsite

About The Position

A Traffic Clerk supports the Traffic Coordinator with daily appointment, communication, and documentation work. The role handles high-volume, rule-based tasks, maintains accurate systems and records, and escalates exceptions to the Coordinator. The clerk performs department-specific tasks assigned by the Supervisor/Manager and works with employees, customers, and management across organizational levels.

Requirements

• Must be 18 years or older.
• High school degree or GED required.
• Professional written and verbal communication skills.
• Problem-solving and reporting skills.
• Strong computer skills, including Microsoft Office Suite.
• Maintain acceptable attendance and be able to work overtime as required.
• Comprehend and follow work instructions to meet productivity and quality standards.
• Able to stand and walk considerable distances throughout a shift.
• Able to climb, balance, kneel, crouch, or crawl for extended periods.
• Able to reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds.
• Able to safely operate warehouse equipment required for the position, such as a pallet jack, box cutter, or carts, requiring coordinated movements.

Responsibilities

• Enter, update, and maintain appointments in Kaleris according to the Coordinator’s rules, including applying standard appointment types and slot structures.
• Ensure appointment details—including PROs, pallet counts, carriers, and dates—are complete and accurate, and identify duplicates or missing information.
• Send confirmations and standard status emails, answer basic appointment-status questions, and relay radio communications between the gate, dock, and yard.
• Maintain daily logs and prepare and update reports used by the Coordinator and leadership.
• Check trailer and door status and report it to the Coordinator, with limited floor time under safety protocol.
• Escalate exceptions, late or no-show carriers, disputes, and requests to bypass the line to the Coordinator.
• Perform department-specific tasks as assigned by the Supervisor/Manager.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• PTO
• Employee discounts
• Retirement savings
• Predictable scheduled wage increases through the Step Program for designated roles, at 6 months and 1, 2, 3, 4, and 5 years of tenure

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED