URBN Warehouse Traffic Clerk

Urban Outfitters • Reno, NV

19h • Onsite

About The Position

A Traffic Clerk supports the Traffic Coordinator with daily appointment, communication, and documentation work. The clerk handles high-volume, rule-based tasks, keeps systems and records accurate, and escalates exceptions to the Coordinator. The role performs department-specific tasks as assigned by the Supervisor/Manager and works with employees, customers, and management at all organizational levels.

The position is located at 12055 Moya Blvd, Reno, Nevada, 89506. It requires physical activity throughout a shift, including walking, standing, climbing, balancing, kneeling, crouching, crawling, reaching, pushing, pulling, and lifting objects up to 50 pounds. The employee must safely operate position-specific warehouse equipment.

URBN describes its benefits as including medical, dental, vision, PTO, employee discounts, retirement savings, and more. Some benefits may depend on location and employment status. Designated roles also receive scheduled wage increases through the Step Program, subject to change at the company's discretion.

Requirements

• Must be 18 years or older.
• High school degree or GED required.
• Professional written and verbal communication skills.
• Problem-solving and reporting skills.
• Strong computer skills, including Microsoft Office Suite.
• Maintain acceptable attendance and be able to work overtime as required.
• Comprehend and follow work instructions to meet productivity and quality standards.
• Able to stand and walk considerable distances throughout a shift.
• Able to climb, balance, kneel, crouch, or crawl for extended periods.
• Able to reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds.
• Able to safely operate warehouse equipment appropriate for the position, such as a pallet jack, box cutter, or carts, requiring coordinated movements.

Responsibilities

• Enter, update, and maintain appointments in Kaleris according to the Coordinator’s rules, using standard appointment types and slot structure.
• Ensure appointment details—including PROs, pallet counts, carrier, and dates—are complete and accurate; identify duplicates and missing information.
• Send confirmations and standard status emails, answer basic appointment-status questions, and relay radio communication between the gate, dock, and yard.
• Maintain daily logs and prepare and update daily reports used by the Coordinator and leadership.
• Check trailer and door status and report it to the Coordinator, with limited floor time under safety protocol.
• Escalate exceptions, late or no-show carriers, disputes, and requests to bypass the line to the Coordinator.
• Perform department-specific tasks as assigned by the Supervisor/Manager and work with employees, customers, and management.

Benefits

• Medical, dental, and vision benefits.
• PTO.
• Employee discounts.
• Retirement savings.
• Scheduled wage increases through the Step Program for designated roles, at 6 months and 1, 2, 3, 4, and 5 years of tenure; subject to change at the company's discretion.
• Additional benefits may be available; availability and eligibility may depend on location and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED