Warehouse Teammate & Delivery Driver

Hajoca•Houma, LA

22h•Onsite

About The Position

This role is for a Warehouse Teammate & Delivery Driver who thrives on providing excellent customer service, is safety and service-oriented, and possesses the attention to detail necessary for accurate order fulfillment. The position involves both warehouse duties and driving responsibilities. About the Warehouse Role: Responsibilities include counting, verifying, and receiving incoming vendor shipments and customer return material. You will stock and maintain the warehouse, pick, document, and pack customer orders according to company policy. You will handle shipping discrepancies, identify nonstock/special-order/damaged material, and complete documentation for third-party shipments. Loading and unloading trucks, operating a forklift, and informing supervisors of stock depletions or discrepancies are also key. Maintaining warehouse cleanliness, order, and safety, and assisting co-workers are expected. All job functions must be performed in accordance with the company's Safety Standards, and required safety and compliance training must be completed. About the Driver Role: Responsibilities include operating trucks safely and in compliance with company rules and regulations to various destinations. This involves loading the truck with merchandise, securing the load properly, and ensuring necessary equipment for safe unloading is available. You will understand shipping documents, ensure order accuracy, unload correct merchandise, and obtain signatures for deliveries. Collecting payments for cash sales and resolving shipping discrepancies with customers are also part of the role. You will also load trucks with merchandise from vendor locations or customer returns, and provide sales leads. Daily truck inspection, maintaining truck cleanliness, advising management of mechanical issues, and removing keys at the end of the workday are required. Successful completion of safety and compliance training is mandatory.

Requirements

1 year warehouse receiving and material handling experience
Knowledge of products sold at the Profit Center preferred
Must be at least 21 years old
Possess a proper and valid driver’s license
Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy
Possess outstanding customer service and communication skills.
Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
Possess a high level of attention to detail and accuracy.
Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.
Be able to learn and operate the computer-related systems used for warehouse operations.
Read, write, speak, and understand English.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Responsibilities

Counting, verifying, and receiving incoming vendor shipments and customer return material.
Stocking and maintaining the warehouse; picking, documenting, and packing customer orders.
Handling shipping discrepancies per procedures or forwarding appropriate paperwork.
Identifying nonstock, special-order material, and damaged material and storing in proper warehouse locations.
Completing necessary documentation for customer shipments delivered via third-party carrier.
Loading and unloading trucks, operating warehouse forklift and other material handling equipment safely.
Informing immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise.
Ensuring security and controls are in place and upheld to protect Profit Center assets.
Maintaining warehouse cleanliness, order, and safety.
Assisting co-workers in servicing customers.
Performing all job functions in accordance with the company’s Safety Standards.
Successfully completing required safety and compliance training programs.
Operating trucks safely and in compliance with Company rules, applicable laws, and regulations.
Loading the truck at the Profit Center with Hajoca merchandise to be delivered.
Securing the load properly so that nothing will shift, get damaged, or fall from the truck.
Ensuring that the necessary equipment to safely unload the merchandise is available.
Understanding the shipping documents that are associated with the merchandise for each delivery and having accurate directions to each delivery destination.
Reviewing shipping documentation and ensuring order accuracy.
Unloading correct merchandise from the truck and placing it where the receiving party wants it.
Obtaining legible signature for all merchandise delivered per Company policy and procedure.
Collecting and securing outstanding payments for all cash sale deliveries prior to releasing the material to the customer.
Working with customers at the delivery site to resolve shipping discrepancies quickly and accurately.
Loading the truck at other locations with merchandise.
Providing sales leads by noting prospective customer names and addresses discovered in the course of making deliveries.
Inspecting the truck and required parts and accessories to determine safe operating condition prior to departure.
Keeping truck clean of debris in cab and body.
Advising management of any mechanical problems with the truck.
Removing keys from the truck and storing keys in the approved location at the end of the workday.