Warehouse Support Associate Tech Trainee

Pro Coffee Gear•Austin, TX

10d•Onsite

About The Position

Pro Coffee Gear is a fast-growing ecommerce and wholesale distributor of commercial and home espresso equipment, serving cafés, roasters, restaurants, and home baristas. The Warehouse Support Associate Tech Trainee joins the growing team in a dynamic, early-stage environment. This is a hands-on role combining warehouse operations, fulfillment, and technical support, working closely with technicians and the shipping lead. The trainee helps ensure equipment is organized, functional, and ready for customers while supporting process improvements as the business grows.

Requirements

0–2 years of experience in warehouse, shipping, or hands-on mechanical work; aptitude and attitude are valued more than experience.
Strong technical aptitude and comfort working with mechanical equipment.
High attention to detail and strong organizational skills.
Proactive and adaptable, with willingness to take ownership in a fast-changing environment.
Team-oriented, with ability to collaborate across technical and operations functions.
Process-driven, with an interest in identifying inefficiencies and improving workflows.

Nice To Haves

Some exposure to shipping, receiving, or inventory.
Experience with coffee equipment, appliances, or mechanical systems.
Genuine interest in or passion for coffee.

Responsibilities

Organize, track, pack, and fulfill shipments of espresso machines and small equipment.
Receive purchase orders, build kits, and maintain accurate inventory of parts and products.
Assist technicians with cleaning, testing, and basic diagnostics of espresso machines.
Disassemble and reassemble external machine components.
Prepare machines for shipment, including conducting quality checks.
Clean and prepare equipment for product photography.
Take high-quality photos for internal and customer-facing use.
Support ongoing improvements in workflows and organization.
Take on ad hoc operational tasks as the business scales.