Warehouse Support Associate Tech Trainee
About The Position
Pro Coffee Gear is a fast-growing ecommerce and wholesale distributor of commercial and home espresso equipment, serving cafés, roasters, restaurants, and home baristas. The Warehouse Support Associate Tech Trainee joins the growing team in a dynamic, early-stage environment. This is a hybrid operational and technical support role, working closely with technicians and the shipping lead to help ensure equipment is organized, functional, and ready for customers. It suits someone who enjoys hands-on work, technical problem-solving, and process improvement in a fast-paced, evolving setting.
Requirements
- 0–2 years of experience in warehouse, shipping, or hands-on mechanical work; aptitude and attitude are valued more than experience.
- Strong technical aptitude and comfort working with mechanical equipment.
- High attention to detail and strong organizational skills.
- Proactive and adaptable, with willingness to take ownership in a fast-changing environment.
- Team-oriented and able to collaborate closely across technical and operations functions.
- Process-driven, with interest in identifying inefficiencies and improving workflows.
Nice To Haves
- Some exposure to shipping, receiving, or inventory.
- Experience with coffee equipment, appliances, or mechanical systems.
- Genuine interest in or passion for coffee.
Responsibilities
- Organize, track, pack, and fulfill shipments of espresso machines and small equipment.
- Receive purchase orders, build kits, and maintain accurate inventory of parts and products.
- Assist technicians with cleaning, testing, and basic diagnostics of espresso machines.
- Disassemble and reassemble external machine components.
- Prepare machines for shipment, including performing quality checks.
- Clean and prepare equipment for product photography.
- Take high-quality photos for internal and customer-facing use.
- Support ongoing improvements in workflows and organization.
- Handle ad hoc operational tasks as the business scales.
Benefits
- Paid time off.
- Professional development support and technical training.
- Career advancement opportunities within a fast-growing company.
- Autonomy in a goal-oriented and performance-driven culture.
- Opportunity to work with innovative equipment and evolving technologies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
