About The Position

The individuals selected for this position are responsible for monitoring and supervising a team's efficiency and ensuring company goals and objectives are being met by each employee. This role requires understanding and executing subordinates' job functions, including those of Class C Delivery Drivers, Warehouse Associates (Day and Night), Material Handlers, Customer Service Leads and Representatives, Warehouse Receivers, and Cleaning and Maintenance staff. The position is full-time with morning shifts and requires availability to work any shift on Friday or Saturday, as scheduling is based on business needs. This is not a remote position.

Requirements

  • Must be over the age of 21.
  • Ability to read, comprehend, and write simple instructions or memos.
  • Ability to talk and communicate with coworkers and guests.
  • Knowledgeable of Microsoft Office, including Outlook, Excel, and Word.
  • Ability to create scheduling and delegating tasks, plan meetings, share and configuring calendars electronically.
  • Ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals without the aid of a calculator or abacus.
  • Responsible, reliable, and committed to providing excellent service.
  • Patience, friendliness, and an outgoing personality.
  • Self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task.
  • Proficient in conflict resolution, leadership, time and priority management.
  • High integrity.
  • Ability to work as part of the team.
  • Professional appearance and attitude.
  • Ability to keep a positive attitude in a fast-paced environment.
  • Standing, walking, or bending regularly.
  • Use of hands and fingers to handle or feel.
  • Reaching with hands and arms.
  • Climbing or balance.
  • Talking and hearing.
  • Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with proper tools.
  • Ability to use an industrial machine to move pallets up to 2400 pounds.
  • Specific vision abilities required: close vision, distance vision, depth perception, and the ability to adjust focus.
  • Experience operating forklifts, pallet jacks, cherry picker/reach machine, and other warehouse machinery safely.

Nice To Haves

  • 1-2 years of supervisor or relevant role experience.
  • Excellent communication, interpersonal, and leadership skills.
  • High school diploma or a general education degree (GED) is preferred, but experience may suffice.
  • Counting is a major plus as it relates to inventory.
  • Mechanical knowledge to troubleshoot equipment issues effectively.
  • Proficiency in warehouse management systems.
  • Proven experience in Operations as a Warehouse Supervisor or in a similar role within e-commerce or distribution center with KPI and customer service skills.
  • Strong team management skills with the ability to motivate and lead a diverse workforce.
  • Excellent organizational skills with attention to detail in managing inventory and operational processes.

Responsibilities

  • Monitor employee productivity and performance expectations.
  • Communicate effectively with senior management and other departments.
  • Learn and perform subordinates' job descriptions.
  • Maintain and teach organization skills.
  • Responsible for inventory integrity.
  • Responsible for vehicle maintenance.
  • Responsible for on-time customer order delivery.
  • Ensure product replenishment for daily volume needs.
  • Partner with upper management for employee coaching and training.
  • Create a weekly or bi-weekly schedule for employees.
  • Monitor and supervise employee attendance and punctuality.
  • Efficiently carry out all directives given by the Management Team.
  • Ensure a clean workplace.
  • Work in accordance with all safety regulations of Specs Family Partners and OSHA.
  • Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Troubleshoot equipment issues effectively.
  • Perform heavy lifting as required by the job duties.
  • Manage inventory and operational processes with attention to detail.
  • Interact effectively with team members and other departments.
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