About The Position

The individuals selected for this position are responsible for monitoring and supervising a team's efficiency and ensuring company goals and objectives are being met by each employee. This role requires understanding and executing subordinates' job functions, including those of Class C Delivery Drivers, Warehouse Associates (Day and Night), Material Handlers, Customer Service Leads and Representatives, Warehouse Receivers, and Cleaning and Maintenance staff. The position is full-time, typically 40 hours per week, with availability required for any shift on Friday or Saturday, as scheduled for business needs. Working outside scheduled hours or making up hours requires prior manager approval. This is not a remote position.

Requirements

  • State law requires individuals to be over the age of 21.
  • Ability to read, comprehend, and write simple instructions or memos.
  • Ability to talk and communicate with coworkers and guests.
  • Knowledgeable of Microsoft Office, including Outlook, Excel, Word, etc.
  • Ability to create scheduling and delegating tasks, plan meetings, share and configuring calendars electronically.
  • Ability to add, subtract, multiply and divide in both whole numbers and in fractions and decimals without the aid of a calculator or abacus.
  • Responsible, reliable, and committed to providing excellent service.
  • Patience, friendliness, and an outgoing personality.
  • Self-starter with a strong work ethic who completes job assignments in a timely fashion and then looks for the next task.
  • Proficient in conflict resolution, leadership, time and priority management.
  • High integrity.
  • Ability to work as part of the team.
  • Professional appearance and attitude.
  • Ability to keep a positive attitude in a fast-paced environment.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Regularly requires standing, walking, or bending; use of hands and fingers to handle or feel; reaching with hands and arms; climbing or balance; talking and hearing.
  • Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with proper tools.
  • Must be able to use an industrial machine to move pallets up to 2400 pounds.
  • Specific vision abilities required include close vision, distance vision, depth perception and the ability to adjust focus.
  • Microsoft Excel and Office proficiency.
  • Analyzing Information skills.
  • Attention to Detail.
  • Strong Verbal and Written Communication skills.
  • Ability to handle inventory discrepancies and employees.
  • Proven experience in Operations as a Warehouse Supervisor or in a similar role within e-commerce or distribution center with KPI and customer service skills.
  • Strong team management skills with the ability to motivate and lead a diverse workforce.
  • Proficiency in warehouse management systems.
  • Mechanical knowledge to troubleshoot equipment issues effectively.
  • Experience operating forklifts, pallet jacks, cherry picker/reach machine and other warehouse machinery safely.
  • Ability to perform heavy lifting as required by the job duties.
  • Excellent organizational skills with attention to detail in managing inventory and operational processes.
  • Strong communication skills, both verbal and written, to interact effectively with team members and other departments.

Nice To Haves

  • 1-2 years of supervisor or relevant role experience.
  • Experience is sometimes the best education.
  • Counting is a major plus as your count becomes inventory.
  • Knowing when to come in from the rain is a plus.

Responsibilities

  • Monitor employee productivity and performance expectations.
  • Communicate effectively with senior management and other departments.
  • Learn and perform subordinates' job descriptions, including warehouse associates, drivers, and cleaning crew.
  • Maintain and teach organization skills.
  • Responsible for inventory integrity.
  • Responsible for vehicle maintenance.
  • Responsible for on-time customer order delivery.
  • Ensure product replenishment for daily volume needs.
  • Partner with upper management for employee coaching and training.
  • Create a weekly or bi-weekly schedule for employees.
  • Monitor and supervise employee attendance and punctuality.
  • Efficiently carry out all directives given by the Management Team.
  • Ensure a clean workplace.
  • Work in accordance with all safety regulations of Specs Family Partners and OSHA.
  • Possess time management skills and be able to prioritize tasks and meet the demands of the day.
  • Availability to travel to local and state facilities as required.
  • Ensure attendance and timeliness.
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