Warehouse Supervisor 2nd Shift

United State Cold Storage Inc / USCS•Lebanon, IN

About The Position

The Warehouse Supervisor provides leadership by coordinating and executing warehouse workflow while prioritizing safety, sanitation, cost control, productivity, accuracy, teamwork, and customer satisfaction in alignment with facility goals. This visible leader fosters positive relationships with the cold crew and upholds company culture. The role supervises warehouse operations, team performance, labor allocation, customer requests, safety incidents, timekeeping, scheduling, and adherence to warehousing and food safety standards. It also coordinates with shipping and receiving, uses the warehouse management system to manage warehouse activities and inventory, and serves as an escalation point for operational issues. The supervisor may perform warehouse associate and lead duties as needed. Warehouse hours vary, and travel may vary. The role is full-time and reports to managers and the superintendent. Additional work hours may be requested by management. The position requires work in temperatures from +50°F to -30°F, moderate noise levels, frequent interaction, and regular physical activity including standing, walking, bending, and lifting.

Requirements

  • Minimum of 2–3 years of team lead or supervisor experience.
  • Experience in warehouse supervision and operations; food or temperature-controlled environments are preferred.
  • Experience with radio frequency systems and other warehouse computer applications, including Microsoft Office Suite.
  • Detail-oriented and customer-service-oriented.
  • Strong planning, organization, written and oral communication, problem-solving, decision-making, and mathematical skills.
  • Ability to consistently lead and influence others to take positive action.
  • Ability to handle multiple high-priority tasks in a fast-paced team environment and work independently with minimal supervision.
  • Ability to bend and regularly lift up to 50 pounds, and occasionally lift up to 70 pounds with assistance.
  • Ability to lift overhead when required and stand and walk for extended periods.
  • Ability to work in temperatures ranging from +50°F to -30°F with moderate noise levels.
  • Ability to use hands to handle objects, tools, or controls; attention to detail; effective communication, vision, and hearing.
  • Ability to operate a registered motor vehicle as part of daily tasks.
  • Strong arithmetic and reading skills; ability to follow verbal and written instructions and company policies.
  • Ability to work independently, coordinate with others, manage stress, and meet productivity guidelines.
  • Ability to use scanners, tablets, radios, phones, computers, and other essential warehouse equipment.
  • Additional work hours may be requested by management to support production, projects, or special events.

Nice To Haves

  • High school diploma, GED, or equivalent is preferred.
  • Two or more years of college is listed as preferred.
  • Warehouse supervision experience in a food or temperature-controlled environment is preferred.

Responsibilities

  • Coordinate and execute warehouse workflow, prioritizing safety, sanitation, cost control, productivity, accuracy, teamwork, and customer satisfaction.
  • Foster positive relationships with staff and uphold company culture as a visible leader within the cold crew.
  • Advise and participate in employment-related decisions, including hiring, promotion, and termination.
  • Prioritize, supervise, and direct warehouse tasks and customer requests, and allocate labor as needed.
  • Determine whether overtime is necessary and seek additional management approval when needed.
  • Supervise and respond to incidents, injuries, and near-misses; conduct follow-up investigations and log reports in the safety tracking system.
  • Participate in corrective action and address team interpersonal issues, consulting upper management and HR when necessary.
  • Improve labor efficiency through coaching, feedback, and training.
  • Approve timecards, assist with scheduling, and manage time-off requests.
  • Oversee and conduct team member performance reviews and provide constructive feedback.
  • Ensure adherence to good warehousing practices, food safety standards, customer SOPs, and inventory accuracy, and maintain an inspection-ready facility.
  • Coordinate between warehouse staff and other departments to support efficient workflow.
  • Coordinate with shipping and receiving to manage truck docks, call trailers in and out, and direct pallet flow into and out of storage areas.
  • Use the warehouse management system to assign doors, direct tasks, manage inventory, and address exceptions.
  • Troubleshoot warehouse issues and collaborate with coworkers to resolve challenges.
  • Serve as an escalation point and resolve issues as needed.
  • Perform warehouse associate and lead duties when required by business demands.
  • Participate in staff or customer meetings as required.
  • Prevent, identify, and report product, process, and quality system issues; propose solutions through appropriate channels and ensure they are implemented.
  • Follow posted security procedures and participate in safety and educational training programs.

Benefits

  • 401(k) after one year.
  • Educational assistance after one year.
  • Blue Cross Blue Shield health coverage available after 30 days of service, if elected.
  • Company life insurance.
  • A variety of additional benefits and perks.
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