Warehouse Operations - Supv, Warehouse

CJ Logistics HR Team•Greensboro, NC

1d•$57,290 - $71,613•Onsite

About The Position

The Warehouse Supervisor leads and engages employees at a Logistics Center to achieve productivity, quality, and safety goals. The role oversees a specific shift, coaching, supporting, and developing the team to promote efficient and consistent performance. The supervisor also partners with cross-functional teams to implement continuous improvement initiatives and operational best practices. The position is on-site and operates in both warehouse and office environments. The schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m.; flexible hours may be required to support deadlines or cross-functional collaboration. Compensation is $57,290–$71,613. The warehouse environment may include varying temperatures, loud noise, dust, odors, airborne particles, concrete flooring, moving mechanical equipment, and frequent exposure to powered industrial vehicles and warehouse traffic. Required PPE includes steel-toed shoes, safety glasses, and high-visibility vests. The office is climate-controlled with quiet-to-moderate noise levels and standard office equipment.

Requirements

1–3 years of experience supervising others.
Proven leadership skills, including organization, communication, and cross-functional teamwork.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, and verbal and written communication skills, with a high level of emotional intelligence.
Foundational skills with Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and work in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to influence culture and drive results.
Ability to meet the stated physical requirements, including standing or walking for extended periods, lifting or carrying up to 50 pounds, and working in warehouse conditions.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field, or equivalent relevant experience.
Experience operating or overseeing the use of Material Handling Equipment (MHE).
Prior experience using Blue Yonder or Körber WMS systems.
Understanding of warehouse operations and experience in a distribution and/or manufacturing environment.

Responsibilities

Build relationships with employees through daily interaction and motivation.
Lead daily shift meetings, communicate priorities and expectations, and share team goals, performance results, and updates.
Address employee concerns, resolve issues, and escalate when needed.
Lead or participate in site-wide activities, social awareness initiatives, employee events, site management meetings, and employee roundtables.
Facilitate monthly safety committee meetings and foster a safety-first culture.
Support positive employee relations and efforts to maintain a union-free workplace.
Understand and communicate shift, customer, and Logistics Center goals.
Execute daily work plans and adjust workflows as needed to meet targets.
Apply CJ Logistics America's Labor Management Program, including regular performance observations.
Support inventory control and quality assurance by participating in audits.
Provide frontline input to leadership on staffing needs and collaborate on supply management and maintenance scheduling.
Observe, coach, and provide timely performance feedback to employees.
Track and communicate Forklift Operator productivity and quality metrics.
Conduct safety observations and participate in safety initiatives.
Oversee employee timekeeping and attendance to ensure payroll compliance.
Promote and implement operational best practices.
Shadow Forklift Operators to understand process execution and identify improvement opportunities.
Identify training and cross-training needs and provide hands-on training as needed.
Perform process quality checks and manage related program activities.
Communicate customer-specific requirements and review operational performance against customer expectations.
Help employees understand how their work supports customer goals and success.
Perform other related job duties as assigned or required.