Warehouse Operations - Supv, Warehouse

CJ Logistics HR Team•Elwood, IL

2d•$65,000 - $70,000•Onsite

About The Position

The Warehouse Supervisor leads and engages employees at a Logistics Center to achieve productivity, quality, and safety goals. The role oversees a specific shift and focuses on coaching, supporting, and developing employees to promote efficient, consistent performance. The supervisor collaborates with cross-functional teams to implement continuous improvement initiatives and operational best practices. This role is performed on-site in a hybrid warehouse and office environment. The warehouse setting may involve varying temperatures, loud noise, dust and airborne particles, concrete floors, moving mechanical equipment, and frequent exposure to powered industrial vehicles and warehouse traffic. Personal protective equipment, including steel-toed shoes, safety glasses, and high-visibility vests, is required. The office setting is climate controlled and involves standard office equipment. Flexible hours may be required to support deadlines or cross-functional collaboration.

Requirements

1–3 years of experience supervising others.
Proven leadership skills, including organization, communication, and cross-functional teamwork.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, and verbal and written communication skills, with a high level of emotional intelligence.
Foundational skills in Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and thrive in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to influence culture and drive results.
Ecommerce experience is required.
Ability to meet the stated physical requirements, including standing or walking for extended periods, lifting or carrying up to 50 pounds, and working in warehouse conditions.
Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field, or equivalent relevant experience; the degree is described as preferred.

Nice To Haves

Experience operating or overseeing the use of Material Handling Equipment (MHE).
Prior experience using Blue Yonder or Körber WMS systems.
Understanding of warehouse operations and experience in a distribution and/or manufacturing environment.

Responsibilities

Build relationships with employees through daily interaction, motivation, and support.
Lead daily shift meetings and communicate priorities, expectations, goals, performance results, and updates.
Address employee concerns, resolve issues, and escalate when needed.
Lead and participate in site-wide activities, social awareness initiatives, employee events, site management meetings, and employee roundtables.
Facilitate monthly safety committee meetings and foster a safety-first culture.
Foster positive employee relations and support efforts to maintain a union-free workplace.
Communicate shift, customer, and Logistics Center goals.
Execute daily work plans and adjust workflows as needed to meet targets.
Apply CJ Logistics America's Labor Management Program, including regular performance observations.
Support inventory control and quality assurance by participating in audits.
Provide leadership with frontline input on staffing needs and collaborate on supply management and maintenance scheduling.
Observe, coach, and provide timely performance feedback to employees.
Track and communicate Forklift Operator productivity and quality metrics.
Conduct safety observations and participate in safety initiatives.
Oversee employee timekeeping and attendance to ensure payroll compliance.
Promote and implement operational best practices.
Shadow Forklift Operators to understand process execution and identify improvement opportunities.
Identify training and cross-training needs and provide hands-on training as needed.
Perform process quality checks and manage related program activities.
Communicate customer-specific requirements and review operational performance against customer expectations.
Help employees understand how their work supports customer goals and success.
Perform other related duties as assigned or required.