Warehouse Operations - Supv, Warehouse

CJ Logistics HR Team•Richmond, VA

9d•Onsite

About The Position

The Warehouse Supervisor leads and engages employees at a Logistics Center to achieve productivity, quality, and safety goals. The role oversees a specific shift and focuses on coaching, supporting, and developing the team to ensure efficient and consistent performance. The supervisor works with cross-functional teams to implement continuous-improvement initiatives and operational best practices. This is an on-site role in a hybrid warehouse and office environment. Flexible hours may be required to support deadlines or cross-functional collaboration. The position pays $70,000 annually, has no shift differential, and is not incentive eligible.

Requirements

One to three years of experience supervising others.
Proven leadership skills, including organization, communication, and cross-functional teamwork.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, and verbal and written communication skills, with a high level of emotional intelligence.
Foundational skills in Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and thrive in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to positively influence culture and drive results.
Ability to meet the position's physical requirements, including standing or walking for extended periods, working at heights occasionally, lifting or moving items up to 50 pounds, and using equipment and computer tools.
Ability to work in warehouse conditions that may include varying temperatures, loud noise, dust, odors, airborne particles, concrete floors, and moving warehouse equipment and traffic.
Ability to wear required personal protective equipment, including steel-toed shoes, safety glasses, and high-visibility vests.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field, or equivalent relevant experience.
Experience operating or overseeing the use of Material Handling Equipment (MHE).
Prior experience using Blue Yonder or Körber WMS systems.
Understanding of warehouse operations and experience in a distribution and/or manufacturing environment.

Responsibilities

Build relationships with employees through daily interaction and motivation, and lead daily shift meetings to align the team on priorities and expectations.
Address employee concerns, resolve issues, and escalate matters when needed.
Communicate team goals, performance results, and updates.
Lead and participate in site-wide activities, social-awareness initiatives, employee events, site-management meetings, and employee roundtables.
Facilitate monthly safety committee meetings and foster a safety-first culture.
Foster positive employee relations and support efforts to maintain a union-free workplace.
Understand and communicate shift, customer, and Logistics Center goals.
Execute daily work plans and adjust workflows as needed to meet targets.
Apply CJ Logistics America's Labor Management Program, including regular performance observations.
Support inventory control and quality assurance by participating in audits.
Provide frontline input on staffing needs and collaborate with leadership on supply management and maintenance scheduling.
Observe, coach, and provide timely employee performance feedback.
Track and communicate Forklift Operator productivity and quality metrics.
Conduct safety observations and participate in safety initiatives.
Oversee employee timekeeping and attendance to ensure payroll compliance.
Promote and implement operational best practices.
Shadow Forklift Operators to understand process execution and identify improvement areas.
Identify training and cross-training needs and provide hands-on training as needed.
Perform process quality checks and manage related program activities.
Communicate customer-specific requirements, review performance against customer expectations, and help employees understand how their work supports customer goals.
Perform other related duties as assigned or required.