Warehouse Operations - Supv, Warehouse

CJ Logistics HR Team•West Jefferson, OH

1d•$65,000 - $75,000•Onsite

About The Position

The Warehouse Supervisor leads and engages employees at the Logistics Center to achieve productivity, quality, and safety goals. The role oversees a specific shift and focuses on coaching, supporting, and developing the team to ensure efficient and consistent performance. The supervisor works with cross-functional teams to implement continuous improvement initiatives and operational best practices. The position is performed on-site in a hybrid warehouse and office environment. Flexible hours may be required to support deadlines or cross-functional collaboration.

Requirements

1–3 years of experience supervising others.
Proven leadership skills, including organization, communication, and cross-functional teamwork.
Strong commitment to maintaining a safe work environment.
Excellent planning, organizational, interpersonal, and verbal and written communication skills, with a high level of emotional intelligence.
Foundational skills in Microsoft Office applications, including Excel and Word.
Ability to adapt quickly, manage multiple priorities, and thrive in a high-volume, fast-paced environment.
Strong analytical and problem-solving skills.
Ability to engage effectively with frontline employees and leadership teams to influence culture and drive results.
Ability to meet the physical requirements of the position, including standing or walking for extended periods, lifting or carrying up to 50 pounds, and working around warehouse equipment and traffic.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field, or equivalent relevant experience.
Experience operating or overseeing the use of Material Handling Equipment (MHE).
Prior experience using Blue Yonder or Körber WMS systems.
Understanding of warehouse operations and experience in a distribution and/or manufacturing environment.

Responsibilities

Build relationships with employees through daily interaction and motivation.
Lead daily shift meetings to align employees on priorities and expectations.
Address employee concerns, resolve issues, and escalate them when needed.
Communicate team goals, performance results, and updates.
Lead and participate in site-wide social awareness initiatives and employee events.
Facilitate monthly safety committee meetings and foster a safety-first culture.
Lead and participate in site management meetings and employee roundtables.
Foster positive employee relations and support efforts to maintain a union-free workplace.
Understand and communicate shift, customer, and Logistics Center goals.
Execute daily work plans and adjust workflows as needed to meet targets.
Apply CJ Logistics America's Labor Management Program, including regular performance observations.
Support inventory control and quality assurance by participating in audits.
Provide frontline input on staffing needs to leadership.
Collaborate with leadership on supply management and maintenance scheduling.
Observe, coach, and provide timely performance feedback to employees.
Track and communicate Forklift Operator productivity and quality metrics.
Conduct safety observations and participate in safety initiatives.
Oversee employee timekeeping and attendance to ensure payroll compliance.
Promote and implement operational best practices.
Shadow Forklift Operators to understand process execution and identify improvement areas.
Identify training and cross-training needs and provide hands-on training as needed.
Perform process quality checks and manage related program activities.
Communicate customer-specific requirements clearly and consistently.
Review operational performance against customer expectations.
Help employees understand how their work supports broader customer goals and success.
Perform other related job duties as assigned or required.