Warehouse Supervisor, 2nd Shift

Cardinal Health•Waukegan, IL

About The Position

The Supervisor, Warehouse Operations supervises a team of outbound associates and ensures pick, pack, and ship operations are safe, efficient, and high quality. With responsibility for a shift, the supervisor monitors efficiency and quality metrics, assigns work, coaches staff, and addresses operational issues. The role supports Cardinal Health’s customer service reputation by helping ensure shipments are on time and meet quality standards, developing warehouse talent, and advancing operational excellence. Warehouse Operations handles materials and product distribution, including receiving, storage, picking, packing, shipping, staging, transportation, inventory management, and fulfillment. The team is responsible for the efficient flow of products from vendor receipt through shipment to internal and external customers. The supervisor’s schedule is Sunday through Thursday, with an approximate 5:00 PM start time. End times may vary based on customer demand and business needs. Most of the workday is spent on the warehouse floor while balancing administrative duties.

Requirements

High school diploma, GED, or equivalent work experience; preferred.
At least 4 years of related experience preferred.
Leadership experience preferred.
Previous experience leading a team.
Prior experience with continuous improvement projects and initiatives.
Strong written and verbal communication skills.
Strong knowledge of Microsoft Office Excel, including Pivot Tables and spreadsheets.

Nice To Haves

Experience working with ERP systems such as SAP or Manhattan.

Responsibilities

Direct and manage a team of approximately 18 warehouse associates to support timely product distribution and receipt and achieve productivity and quality standards.
Monitor site productivity standards and hold associates accountable to daily, weekly, and monthly metrics; provide timely feedback and initiate corrective action when needed.
Adhere to budgetary guidelines and meet distribution center objectives and operational goals while maintaining quality and inventory standards.
Lead continuous improvement projects and initiatives, such as Gemba walks, Kaizen workshops, and takt boards.
Schedule the workforce to ensure proper staffing for selecting, replenishing, restocking, locating, and shipping merchandise productively and cost-efficiently.
Coordinate equipment maintenance, including preventive maintenance and repairs.
Train, coach, counsel, and appraise employees; support employee development.
Collaborate with cross-functional teams at all organizational levels, including daily collaboration with HR groups.
Interview candidates and make hiring decisions for lead and associate-level roles.
Support the disciplinary process through counseling and oral and written warnings, and help maintain a productive warehouse work climate.
Prepare ad hoc reports using Excel or other necessary programs.
Maintain accurate timekeeping, attendance, and PTO records and ensure schedules are maintained.
Enforce safe work practices and Cardinal Health requirements concerning OSHA, DEA, FDA, and state and local authorities.
Assist with EHS audits, conduct Job Safety Observations, record and manage safety incidents, monitor employee safety practices, and provide feedback.
Assist with QRA audits and non-conformance issues, conduct housekeeping observations, and ensure employees complete required QRA training and documentation.
Coordinate and supervise daily activities of assigned staff, set team priorities, coordinate work with other supervisors, and resolve routine operational problems.
Provide input to development plans and succession planning, align individual goals with work-area goals, and promote operational excellence and customer-focused solutions.