Warehouse Supervisor-Overnight

Mouser•Mansfield, TX

About The Position

The Warehouse Supervisor oversees warehouse department operations and develops a productive team through hiring, communication, motivation, performance management, training, development, and succession planning. The role ensures service, cost, quality, safety, and productivity objectives are met while maintaining compliance with applicable industry standards and documented procedures. The supervisor plans labor needs, supports staffing and interviews, manages employee performance and administrative processes, and coordinates operations across teams and shifts. The position also researches quality issues and implements corrective actions and process improvements. Regular attendance is an essential function.

Requirements

Bachelor’s degree in any field, or at least 3 years of prior work experience relevant to the team supervised.
Internal candidates: at least 1 year as a highly performing Lead/Coordinator or a total of 2 years as a highly performing Mouser employee.
External candidates: at least 2 years in a supervisor or higher-level management position.
Ability to operate powered industrial vehicles.
Ability to perform physical warehouse work, including lifting up to 40 lbs., bending, stooping, pushing, pulling, climbing, extended standing, walking, and using hands.
Strong computer skills and Microsoft Office experience.
Regular attendance.

Responsibilities

Develop, hire, train, motivate, and manage a productive warehouse operations team, including performance management, development, and succession planning.
Supervise daily warehouse activities to achieve excellent service levels, low transactional costs, and superior quality.
Provide information during team talks, department meetings, and warehouse announcements.
Ensure policies and processes are documented and implemented and that employees are trained in standard operating procedures.
Direct the work of two or more full-time employees or their equivalent; provide coaching and make recommendations regarding performance and status changes, including transfer, advancement, termination, and hiring.
Maintain turnover goals and address inactivity, excessive breaks, tardiness, absences, abandoned picks, and appropriate approval or use of out-time.
Develop and maintain quality and productivity metrics and implement process improvements to increase productivity, quality, and customer experience.
Assist management with implementing operational changes.
Complete administrative duties, including approving weekly stats, completing performance and level reviews, administering corrective action documents, reviewing timesheets, submitting payroll change forms, approving time worked and time-off requests, coordinating system access and security levels, and maintaining quality records.
Plan labor requirements based on workloads and needed skill sets, and recommend staffing needs to the Warehouse Manager.
Assist with interviews.
Maintain communication and partnerships with peers, alternate shifts, and warehouse management staff to support seamless operational transitions and professional relationships.
Research quality issues in detail and implement corrective action plans as needed.
Maintain regular attendance.