Warehouse Supervisor I - 2nd Shift

Associated Wholesale Grocers•Goodlettsville, TN

About The Position

The Warehouse Supervisor I oversees warehouse personnel and shift operations under the moderate direction of the shift manager. The role administers company policies, monitors and improves productivity and quality, controls costs, and supports the development of personnel. It helps ensure that shipping, receiving, storage, and distribution are performed efficiently and that warehouse contents are protected from loss or damage. The supervisor reviews warehouse documents and reports to confirm that established procedures are followed. This is a second-shift position beginning at 10:00 AM and continuing until work is finished. The supervisor supports customer service to AWG members and helps the warehouse achieve continuous growth and financial success. The position requires planning, communication, and computer skills, the ability to learn new technology, and accurate, timely completion of management records and reporting. The role involves supervising employees who house products, select orders, and prepare deliveries; coordinating workforce placement as shift needs change; and hiring, training, developing, recognizing, and evaluating employees. It also promotes a positive, communicative work environment and enforces safety, sanitation, security, and operating standards. The supervisor conducts safety training and audits, investigates incidents, manages work-related injuries, administers discipline, and helps resolve employee complaints or grievances. The position requires one to two years of supervisory experience and/or experience in a grocery warehouse, or an equivalent combination of education and experience. A warehouse mobile equipment certificate, license, or registration is required. Work involves standing, walking, handling objects and controls, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and talking or hearing. The employee may occasionally lift or move up to 100 pounds. The work environment includes exposure to extreme cold in coolers or freezers, warehouse mobile equipment, and noise that is usually moderate and occasionally loud.

Requirements

  • One to two years of supervisory experience and/or experience working in a grocery warehouse environment, or an equivalent combination of education and experience.
  • Strong planning, communication, and computer skills, with the ability to use and learn new technology.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
  • Ability to calculate figures and amounts, including percentages, proportions, area, circumference, and volume, and apply basic algebra and geometry.
  • Ability to solve practical problems involving concrete variables and limited standardization, and interpret written, oral, diagram, or schedule instructions.
  • Warehouse mobile equipment certificate, license, or registration.
  • Ability to perform the essential duties within the safety and contractual guidelines of the position; reasonable accommodation may be considered where applicable.
  • Ability to stand, walk, handle or feel objects, tools, or controls, reach, climb or balance, stoop, kneel, crouch or crawl, and talk or hear.
  • Ability to occasionally lift and/or move up to 100 pounds.
  • Required vision abilities include close, distance, color, peripheral, and depth vision, and adjustment of focus.

Responsibilities

  • Supervise warehouse employees in housing product, selecting orders, and preparing deliveries to member stores efficiently.
  • Ensure productive, timely, and quality shipment and/or receipt of products for member stores.
  • Increase production and effectively use the workforce to maximize efficiency and reduce warehouse operating expenses.
  • Direct workforce placement in response to changing shift needs.
  • Hire, train, develop, recognize, and evaluate shift employees.
  • Foster open and honest communication and a positive working environment.
  • Enforce and educate employees on company safety, sanitation, security, and operating standards.
  • Reduce safety risks by ensuring safety policies and practices are followed; conduct audits, train employees, make inspections and observations, recognize safe practices, manage work-related injuries, and investigate incidents.
  • Administer disciplinary action according to divisional policies and procedures.
  • Oversee resolution of employee complaints or grievances.
  • Conduct pre-shift meetings to communicate daily goals, member needs, safety issues, and problem areas.
  • Communicate warehouse operating problems and improvement opportunities to the Warehouse Manager.
  • Ensure compliance with state, federal, and AWG safety, sanitation, and governmental policies, laws, and regulations.
  • Complete required management records accurately and on time, and keep management informed about planning, analysis, work performed, and results.
  • Work cooperatively with members, associates, and division management to meet overall job responsibilities.
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