Warehouse Specialist - LA Area

SwiftX•Eastvale, CA

About The Position

The Warehouse Specialist oversees warehouse operations and regional fleet activities in the LA area. The role supervises and assists delivery service providers (DSPs) and warehouse staff, ensures compliance with company standards, and coordinates logistics between warehouses. It includes managing budgets and team KPIs, monitoring performance, improving processes, recruiting and onboarding DSPs and staffing agencies, and coordinating with internal teams and external partners. On-the-job training is provided through a rotational approach, with different supervisors overseeing various tasks.

Requirements

Bachelor’s degree or equivalent.
Bilingual Mandarin proficiency is required.
At least 1 year of experience in last-mile or 3PL warehousing and logistics.
Strong leadership, analytical, and decision-making skills.
Ability to perform under pressure in a fast-paced environment.

Responsibilities

Supervise and assist DSP and warehouse staff operations, ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee warehouse activities to ensure consistency and reliability.
Coordinate logistics between warehouses.
Manage budgets and team KPIs.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and staffing agencies and provide onboarding.
Design training to improve service quality.
Oversee regional fleet operations, task distribution, and cost control.
Manage in-house and outsourced vehicle resources.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.