Warehouse Specialist/Medical Equipment Technician

Medical Service Company•Marietta, OH

5d•Onsite

About The Position

The Warehouse Specialist/Medical Equipment Technician ensures delivery orders are properly filled, staged, quality-checked, and ready for delivery, and keeps the home medical equipment (HME) and warehouse areas clean and organized. The role also delivers, sets up, and retrieves durable medical equipment (DME) and pharmaceuticals for home care customers in an assigned geographic area, while providing customer education on the proper use of equipment. This full-time role is scheduled Monday through Friday and includes an on-call rotation. The position coordinates daily delivery and pickup routes with the Dispatch Coordinator, handles delivery and pickup paperwork, and helps with warehouse organization and purchasing activities as needed.

Requirements

Graduate of an accredited high school or GED equivalent.
At least 21 years of age.
Excellent driving record.
Excellent communication and customer relation skills.
Excellent interpersonal and organizational skills; ability to work as a team player.
Clean and neat personal appearance.
Good physical condition and ability to lift up to 100 pounds.
Must pass the Human Performance Evaluation (HPE) test.

Nice To Haves

Experience with HME delivery.

Responsibilities

Fulfill, stage, and quality-check orders for delivery in a timely manner according to routed schedule requirements.
Package and label outgoing UPS deliveries.
Keep the warehouse and work area neat and orderly.
Assist with other warehouse activities as needed.
Serve as a point of contact between departments for customer inquiries about shipped orders or stock availability.
Support warehouse development and organization.
Assist purchasing as needed.
Coordinate the best daily delivery and pickup route with the Dispatch Coordinator and communicate when each stop is completed.
Verify and load staged orders according to work orders, deliver them, and unload picked-up equipment at the end of the route.
Deliver, set up, and pick up DME equipment and pharmaceuticals for home care customers in the assigned geographic area.
Treat customers with timeliness, courtesy, sincerity, and patience; orient customers, explain proper equipment use, and help resolve problems.
Complete delivery and pickup paperwork promptly and accurately, and return it to the appropriate facility personnel.