Medical Equipment Technician

Dasco HME LLC • City of Cortland, NY

3d

About The Position

The Medical Equipment Technician delivers and assembles medical equipment and supplies in a timely, efficient, courteous, and service-oriented manner. The technician educates patients and caregivers on equipment use, maintenance, and benefits, and completes required paperwork. The role also involves warehouse and inventory work, vehicle upkeep, compliance documentation, and may include cross-training to provide office coverage. The position has no supervisory responsibilities. It is full-time, normally Monday through Friday from 8:30 a.m. to 5:00 p.m., with hours subject to change by the local branch office manager. Periodic overnight and weekend on-call shifts are required. Travel throughout the day is required for deliveries; overnight travel may be needed for orientation and continuing education.

Requirements

• High school diploma or GED equivalent.
• Valid driver’s license with a driving record that qualifies under the review of DASCO’s auto insurance carrier.
• Ability to meet the physical demands of the role, including frequent lifting or moving of up to 25 pounds and occasional lifting or moving of up to 150 pounds.
• Competencies include compliance, customer service/client focus, attention to detail, stress management, and time management.

Nice To Haves

• Residential delivery driver experience.
• Customer service experience in a medical, insurance, or healthcare setting.

Responsibilities

• Deliver and assemble medical equipment and supplies; educate patients and caregivers on equipment use, maintenance, and benefits; and complete required paperwork.
• Maintain compliance logs, records, and receipts according to policy and procedure.
• Follow applicable laws, rules, regulations, and infection-control requirements, and report compliance or safety issues to the manager.
• Participate in periodic after-hours coverage with other Medical Equipment Technicians.
• Support and participate in training new Medical Equipment Technicians when requested by the manager.
• Identify patient needs and potential revenue opportunities and convey them to Customer Service Representatives for follow-up.
• Unload and clean the vehicle daily and complete required daily and quarterly vehicle maintenance manifests.
• Maintain warehouse and inventory levels, and keep equipment clean and in repair according to policies and applicable requirements.
• Perform other duties as assigned by the branch office manager.

Benefits

• Competitive compensation based on industry standards.
• Benefits package including a 401(k) match with immediate vesting.
• Growth opportunities.
• Medical, dental, and vision insurance benefit opportunities.
• Paid time off that increases with tenure.
• Holiday pay.
• Company culture described as a benefit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED