Manager

Capstone Logistics, LLC • Delaware, OH

11d

About The Position

Capstone is seeking a Warehouse Site Manager to oversee the daily management of a warehouse crew providing unloading services for clients. The manager is responsible for running the site with safety and efficiency as priorities, meeting customer needs, and ensuring associates follow company policies and safety rules. This role also supports site and departmental budgeting and requires flexibility with shift start times and workdays, including weekends and holidays.

The position includes supervising workforce scheduling, hiring, training, and performance, maintaining service and payroll records, reviewing labor and billing reports, and resolving customer or associate issues. The work takes place in a warehouse environment and involves standing for extended periods, potentially operating material-handling equipment, and lifting up to 75 pounds.

Requirements

• At least 3 years of management and leadership experience in an industrial setting.
• Flexibility with shift start times and workdays, including weekends and holidays.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to perform multiple tasks simultaneously.
• Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.
• Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
• Intermediate PC skills and knowledge of Excel, Word, Outlook, and PowerPoint.
• Aptitude for estimating rates and performing mental addition and subtraction while multitasking.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record supervising warehouse employees, including hiring, training, and termination.
• Proven experience providing high levels of customer service to internal and external customers.
• Ability to stand for long periods.
• Ability to safely operate material-handling equipment as needed.
• Ability to work on concrete flooring and in varying temperatures in a warehouse environment.
• Ability to lift up to 75 pounds.

Nice To Haves

• Warehousing, logistics, supply chain, or third-party experience is preferred.
• A BS/BA degree or an associate degree with equivalent experience is a plus but not required.

Responsibilities

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates about service levels, accountability, pay, and performance.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met daily.
• Document and resolve customer service or associate issues daily.
• Ensure associates follow Capstone policies, work rules, and safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budget.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to company policies and procedures.

Benefits

• Quarterly and annual bonus incentive based on operational performance.
• Benefits after 30 days, including major medical, dental, vision, life, short-term disability, and long-term disability.
• 401(k).
• PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed