Manager

Capstone Logistics • Delaware, OH

10d

About The Position

Capstone Logistics is seeking a Warehouse Site Manager to oversee the daily management of a warehouse crew providing unloading services for clients. The manager is responsible for operating the site with safety and efficiency as priorities, meeting customer needs, managing associates and budgets, and ensuring accurate service, billing, and payroll records. The role requires flexibility with shift start times and workdays, including weekends and holidays. Work takes place in a warehouse environment with concrete flooring and varying temperatures.

Requirements

• At least 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organizational and prioritization skills.
• Ability to perform multiple tasks simultaneously.
• Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.
• Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
• Intermediate PC skills and knowledge of Excel, Word, Outlook, and PowerPoint.
• Strong aptitude for estimating rates and performing mental addition and subtraction while multitasking.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record supervising warehouse employees, including hiring, training, and termination.
• Proven experience providing high levels of customer service to internal and external customers.
• Must be very flexible with shift start times and days worked, including weekends and holidays.
• Ability to stand for long periods.
• Ability to safely operate material handling equipment as needed.
• Ability to work on concrete flooring and in varying temperatures.
• Ability to lift up to 75 lbs.

Nice To Haves

• Warehousing, logistics, supply chain, or third-party experience preferred.
• A BS/BA degree or an associate degree with equivalent experience is a plus, but not required.

Responsibilities

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates about service levels, accountability, pay, and performance.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met each day.
• Document and resolve customer service or associate issues daily.
• Ensure associates follow company policies, work rules, and safety rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist with managing the site and departmental budgets.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for services performed.
• Complete daily closeout, including cash balancing, data uploads, and payroll record administration in accordance with company policies and procedures.

Benefits

• Quarterly and annual bonus incentives based on operational performance.
• Benefits after 30 days, including major medical, dental, vision, life, short-term disability, and long-term disability.
• 401K.
• PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed