Warehouse Receiving Manager

Direct Marketing Solutions, Inc•Economy, PA

About The Position

The Warehouse Receiving Manager is responsible for the efficient daily operations of the warehouse. This includes managing warehouse associates, monitoring work, and ensuring the safe execution of warehouse equipment. The role manages the plant’s forklift certification program and warehouse equipment, including repairs, ongoing maintenance, and recommendations for additional equipment. It establishes warehouse policies and procedures, monitors associate adherence and workplace performance, and sets warehouse and team goals with the Senior Production Manager and other departments. The manager leads training initiatives, works with the Safety Committee to stay current on federal and state safety requirements, ensures policies and production procedures are followed, and recommends process improvements. The role also coordinates with other departments to support efficient operations. Additional duties include ensuring outsourced material is delivered to the correct facility, printing physical-count reports, responding to inventory questions by email, keeping warehouse paperwork stocked, and tracking daily truck and pallet arrivals. The manager is also expected to follow DMS values, policies, safety and data-security requirements, complete compliance training, maintain professional workplace relationships and communication, support quality initiatives, and perform other assignments as requested by supervision. The schedule is Sunday through Thursday, 6:00 p.m. to 3:00 a.m.; overtime is required.

Requirements

  • High school diploma required.
  • Some direct mail, postal, or previous management experience in a manufacturing setting required.
  • Excellent oral and written communication skills.
  • Strong computer skills, including Microsoft products.
  • Ability to interpret various forms of instructions and adapt to changing priorities.
  • Ability to exhibit and encourage positive and professional working relationships.
  • Ability to work with a team.
  • Excellent decision-making and problem-solving skills.
  • Organized work methods.

Responsibilities

  • Manage the plant forklift certification program.
  • Manage warehouse equipment, ensure necessary repairs and ongoing maintenance, and recommend additional equipment when needed.
  • Establish warehouse policies and procedures and monitor warehouse associates’ adherence to them.
  • Set warehouse and team goals in collaboration with the Senior Production Manager and other departments.
  • Monitor workplace performance and training in accordance with DMS performance management expectations.
  • Lead training initiatives to improve employees and the workplace.
  • Work with the Safety Committee to stay current on federal and state safety requirements.
  • Ensure that policies and production procedures are followed.
  • Recommend procedural changes and new processes to improve workload.
  • Communicate and work with other departments to support efficient processes.
  • Ensure all outsourced material is at the correct facility.
  • Print reports for physical counts of material.
  • Answer inventory questions by email.
  • Keep warehouse paperwork stocked, including move sheets and driver sign-in sheets.
  • Track the number of trucks and pallets arriving each day.
  • Demonstrate behavior consistent with DMS Values and Code of Conduct and adhere to DMS policies and procedures.
  • Learn and follow Information Technology and data-security policies, standards, guidelines, and procedures.
  • Learn and follow DMS workplace health and safety rules and policies.
  • Complete required compliance training on time and in good faith.
  • Maintain positive and professional workplace relationships and communicate professionally in writing and verbally.
  • Set a positive example for others.
  • Participate in quality initiatives and follow quality-related procedures.
  • Perform other assignments and ad hoc tasks as requested by supervision.
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