Warehouse Receiving Manager

Direct Marketing Solutions•Freedom, PA

About The Position

The Warehouse Receiving Manager is responsible for the efficient daily operations of the warehouse. The role manages warehouse associates, monitors their work, and ensures the safe use of warehouse equipment. The manager oversees the plant’s forklift certification program and warehouse equipment, including repairs, ongoing maintenance, and recommendations for additional equipment. They establish and monitor warehouse policies and procedures, set goals with the Senior Production Manager and other departments, and oversee performance and training in line with DMS expectations. The role also supports safety, process improvement, and coordination with other departments. Receiving responsibilities include ensuring outsourced material reaches the correct facility, printing physical-count reports, answering inventory questions by email, keeping warehouse paperwork stocked, and tracking daily inbound trucks and pallets. The manager is also expected to follow DMS values, policies, safety and data-security procedures, complete compliance training, maintain professional workplace relationships, participate in quality initiatives, and perform other assignments as requested by supervision. The schedule is Sunday through Thursday, 6:00 p.m. to 3:00 a.m. Overtime is required.

Requirements

  • High school diploma.
  • Some direct mail, postal, or previous management experience in a manufacturing setting.
  • Excellent oral and written communication skills.
  • Strong computer skills, including Microsoft products.
  • Ability to interpret different forms of instructions and adapt to changing priorities.
  • Ability to exhibit and encourage positive, professional working relationships.
  • Ability to work with a team.
  • Excellent decision-making and problem-solving skills.
  • Organized work methods.

Responsibilities

  • Manage warehouse associates and monitor their work.
  • Manage the plant forklift certification program.
  • Oversee warehouse equipment, arrange necessary repairs and ongoing maintenance, and recommend additional equipment when needed.
  • Establish warehouse policies and procedures and monitor associate adherence.
  • Set warehouse and team goals in collaboration with the Senior Production Manager and other departments.
  • Monitor workplace performance and training in accordance with DMS performance management expectations.
  • Lead training initiatives to improve employees and the workplace.
  • Work with the Safety Committee to stay current on federal and state safety requirements.
  • Ensure policies and production procedures are followed.
  • Recommend procedure changes and new processes to improve workload.
  • Coordinate with other departments to support efficient processes.
  • Ensure outsourced material is delivered to the correct facility.
  • Print reports for physical material counts.
  • Answer inventory questions by email.
  • Keep warehouse paperwork stocked, including move sheets and driver sign-in sheets.
  • Track the number of trucks and pallets arriving each day.
  • Demonstrate behavior consistent with DMS values and Code of Conduct and adhere to DMS policies and procedures.
  • Learn and follow Information Technology and data-security policies, standards, guidelines, and procedures.
  • Learn and follow DMS workplace health and safety rules and policies.
  • Complete required compliance training on time and in good faith.
  • Maintain positive and professional workplace relationships and communicate professionally in writing and verbally.
  • Set a positive example for others.
  • Participate in quality initiatives and follow quality-related procedures.
  • Perform other assignments and ad hoc tasks as requested by supervision.
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