Warehouse Operations Supervisor - 2nd Shift

Ingram Micro•Fort Worth, TX

About The Position

Ingram Micro is seeking a Warehouse Operations Supervisor to lead daily warehouse operations, oversee employee performance, and ensure service, safety, and productivity standards are achieved. The supervisor leads warehouse associates, optimizes workflows, maintains inventory accuracy, and supports customer fulfillment while fostering accountability, teamwork, and continuous improvement. The role covers warehouse activities such as receiving, shipping, inventory control, material handling, storage, order fulfillment, reverse logistics, and asset refurbishment and processing. Schedule: Monday through Friday, 2:30 PM to 12:00 AM.

Requirements

High school diploma or GED.
At least 5 years of experience in warehouse, distribution, logistics, supply chain, manufacturing, fulfillment, or operations environments.
At least 1 year of supervisory, lead, or people management experience.
Experience managing warehouse workflows, including shipping, receiving, inventory control, and material handling.
Working knowledge of Warehouse Management Systems (WMS).
Strong Microsoft Office skills, including Excel, Outlook, and Word.
Proven ability to motivate, coach, and develop frontline employees.
Strong organizational, analytical, and problem-solving abilities.
Excellent communication and interpersonal skills.
Must pass a drug test and successfully pass a pre-employment post-offer background check.

Nice To Haves

Associate's or bachelor's degree in Supply Chain Management, Logistics, Business, Operations Management, or a related field.
Experience in high-volume distribution centers, fulfillment operations, reverse logistics, IT asset disposition (ITAD), refurbishment, or returns processing environments.
Experience leading continuous improvement initiatives that drive productivity and operational efficiency.
Knowledge of lean operations, process optimization, and inventory management best practices.

Responsibilities

Lead, coach, and develop warehouse associates to achieve operational goals.
Build a positive, high-performance culture focused on safety, quality, productivity, and employee engagement.
Conduct performance coaching, training, and ongoing development for team members.
Serve as the primary point of escalation for operational and employee-related issues.
Supervise daily receiving, shipping, inventory control, material handling, storage, order fulfillment, reverse logistics, and asset refurbishment and processing.
Ensure customer orders and technology assets are accurately received, processed, stored, picked, packed, tested, and shipped according to company standards.
Coordinate workload and staffing priorities to meet production schedules and customer requirements.
Drive inventory accuracy through cycle counts, audits, and inventory control best practices.
Monitor productivity, quality, inventory accuracy, order fulfillment, on-time shipping, and operational throughput.
Identify and implement process improvements to increase efficiency, reduce errors, and improve service levels.
Partner with cross-functional teams on operational excellence initiatives.
Promote and maintain a safe work environment in compliance with OSHA regulations and company policies.
Keep warehouse equipment, workstations, and facilities organized, clean, and safe.
Lead safety initiatives and reinforce compliance standards across operations.