About The Position

The Warehouse Operations Supervisor plans daily shipping and receiving activities for a unit to achieve department and organizational metrics. The supervisor determines job assignments and coordinates receiving, selection, put-away, safety, inventory control, and sanitation to help ensure productivity goals are met efficiently. The role leads teams, supports team member development and satisfaction, monitors operational performance, and identifies opportunities to improve warehouse processes. Other duties may be assigned or required.

Requirements

  • At least 3 years of leadership and/or warehouse management experience.
  • Proven analytical, problem-solving, and organizational skills.
  • Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Excellent verbal and written communication skills.
  • Conflict resolution and performance management skills.

Nice To Haves

  • Bachelor’s degree in Supply Chain Management preferred.

Responsibilities

  • Interview, train, develop, and maintain appropriate staffing levels to meet daily operational goals.
  • Identify high-potential team members who may be interested in further development and help build a succession bench for leadership.
  • Foster positive working relationships with team members and, where applicable, union representatives to promote satisfaction and retention.
  • Cultivate a positive, innovative, and inclusive team environment that values and supports differences.
  • Ensure adherence to company policies, procedures, and practices.
  • Establish and maintain distribution center scorecard metrics for productivity and efficiency in the assigned area, using data analysis to identify performance improvement opportunities.
  • Train, coach, and lead teams to achieve performance, quality, cost, and service goals, and ensure team members can safely operate material handling equipment.
  • Manage team member concerns and lead investigations; recommend disciplinary action to the First Assistant and Human Resources representative for alignment.
  • Monitor direct reports’ performance metrics and provide coaching, retraining, or disciplinary action as needed.
  • Continuously evaluate warehouse processes and recommend improvements to leadership.
  • Complete administrative duties related to production, shipping, and quality performance.
  • Plan daily shipping and receiving activities, assign jobs, and coordinate receiving, selection, put-away, safety, inventory control, and sanitation.

Benefits

  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth
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